Angela Becker
Ottawa,OH
Summary
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols.
Overview
14
14
years of professional experience
Work History
Patient Access Specialist
Mercy Health Putnam County Medical Center
01.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and validated patient demographics and insurance information.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Medical Receptionist
Pandora Family Physicians
12.2020 - 01.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
Medical Receptionist
Mercy Health Glandorf Family Medicine
03.2010 - 06.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Education
Associate of Science - Respiratory Therapy
Lima Technical College
Lima, OH05.1995
High School Diploma -
Ottawa Glandorf High School
Ottawa, Oh05.1992
Skills
- Medical Terminology
- Fee Collection
- Solution Implementation
- Specialist Referrals
- Patient Registration
- EMR
- Medical Terminology Expertise
- Insurance Billing
Timeline
Patient Access Specialist
Mercy Health Putnam County Medical Center
01.2023 - Current
Medical Receptionist
Pandora Family Physicians
12.2020 - 01.2023
Medical Receptionist
Mercy Health Glandorf Family Medicine
03.2010 - 06.2020
Associate of Science - Respiratory Therapy
Lima Technical College
High School Diploma -
Ottawa Glandorf High School