Angela Becker
Ottawa,OH
Summary
Detail-oriented Patient Access Representative experienced in managing patient information and ensuring compliance with HIPAA privacy standards. Achieved positive outcomes through effective communication and empathetic interactions while maintaining confidentiality of sensitive information. Contributed to accurate medical records by proficiently collecting and entering patient demographics and insurance data, alongside administrative support functions.
Overview
16
16
years of professional experience
Work History
Secretary
Kahle Electric
Ottawa, Oh
06.2024 - 05.2026
- Prepared invoices, purchase orders, and payment records, facilitating smooth office processing.
- Answered calls and directed customer inquiries for the electrical service office.
- Prepared payroll for an accountant.
Patient Access Specialist
Mercy Health Putnam County Medical Center
01.2023 - 06.2024
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient’s privacy.
- Collected and entered patient demographic and insurance data into a computer database to establish the patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy the remainder of patient financial obligations.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Identified insurance payment sources and listed payers in proper sequence to establish a chain of payment.
Medical Receptionist
Pandora Family Physicians
12.2020 - 01.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Verified patient details to maintain up-to-date records. insurance, demographic, and health history to keep information current.
- Assisted patients in completing medical forms and documentation for efficient check-in.
- Helped patients complete necessary medical forms and documentation.
- Managed a multi-line phone system and pleasantly greeted patients.
- Processed medical insurance claims and payments.
- Submitted medical insurance claims and processed payments to facilitate timely reimbursements.
Medical Receptionist
Mercy Health Glandorf Family Medicine
03.2010 - 06.2020
- Coordinated patient scheduling, check-in, check-out, and payment processes to enhance patient flow.
- Verified patient insurance, demographic, and health history to ensure accurate records.
- Assisted patients in completing medical forms and documentation for seamless processing.
- Managed patient scheduling for appointments, check-in, check-out and payments for billing.
- Managed a multi-line phone system and pleasantly greeted patients.
Education
Associate of Science - Respiratory Therapy
Lima Technical College
Lima, OHHigh School Diploma -
Ottawa Glandorf High School
Ottawa, OhSkills
- Patient Registration
- Insurance Billing
- Medical Terminology Expertise
- EMR
- Fee Collection
- Invoice processing
- Payroll administration
- Purchase orders
- Microsoft Excel
- Solution Implementation
- Specialist Referrals
Timeline
Secretary
Kahle Electric
06.2024 - 05.2026
Patient Access Specialist
Mercy Health Putnam County Medical Center
01.2023 - 06.2024
Medical Receptionist
Pandora Family Physicians
12.2020 - 01.2023
Medical Receptionist
Mercy Health Glandorf Family Medicine
03.2010 - 06.2020
Associate of Science - Respiratory Therapy
Lima Technical College
High School Diploma -
Ottawa Glandorf High School