Leadership-focused team member committed to learning new skills and training coworkers to raise performance standards. Tracks business needs and drives improvements in morale, productivity, and service delivery. Reliable point of contact for high-priority issues requiring sound judgment.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Fleet Rental Coordinator II
Texas Department of Transportation
Mesquite, TX
01.2024 - Current
Managed rental requests ranging from delivery, service calls, call-offs, renewals, and invoice payments to keep work moving.
Supported primary Districts that extended across Dallas, Fort Worth, Houston, and Beaumont, serving over 30 counties.
Provided statewide support during weather events and natural disasters through Veoci communication and coordination.
Served as lead backup and trained two interns on rental procedures to build reliable support.
Held full certification with the Comptroller of Texas in contract management and development.
Created training materials for staff on rental procedures, enhancing team competency and operational consistency.
Expertise in contract solicitation, bidding, vendor performance, procurement, and finance strengthened working relationships with the procurement and finance division.
Monitored rental contracts for renewals, extensions, adjustments, and vendor performance to support compliance and service standards.
Handled vendor invoice issues and escalated rental concerns for resolution.
Used Tableau reports for encumbrances, penalty interest, and missing receipt reports.
Assembled damage claim documents and approvals from districts for payment submission.
Scheduled in-person meetings to improve communication and build stronger vendor partnerships.
Fleet Office Coordinator III
Texas Department of Transportation
Mesquite, TX
04.2018 - 01.2024
Office Coordinator for 12 employees
Became the person of trust for Supervisor on handling decisions and scheduling projects
Supervised the shop intern during daily operations. Delegated daily responsibilities to the shop intern. Trained an intern in all Fleet Office Coordinator duties.
Provided exceptional customer service to Texas Department of Transportation employees via phone, email, and in-person interactions.
Processed all Department of Motor Vehicle related paperwork for new equipment and kept registration tags up to date
Handled North Texas Tollway Authority corporate account and ordered all toll tags and ensured that funds were available on account
Utilized Voyager US Bank to order new or replacement gas cards
Ordered all minor equipment while managing the budget of $200K
Submitted damage claims to Occupational Safety Division, recognized as 'golden standard' for claim submissions
1 of 4 Fleet Office Coordinators to assist with paying for capital assets
Prepped units for Auction, taking pictures and submitting proper paperwork for sale
Inventory Clerk for stock account 37318
Warehouse Coordinator II
Texas Department of Transportation
Mesquite , TX
01.2016 - 04.2018
Promoted to lead worker, overseeing one additional employee
Trained team members on PeopleSoft, serving as primary resource for Dallas District inquiries
Maintained an annual budget of $150,000
Managed propane and diesel fuel systems
Managed stock account 18399 that included over 150 items
Reviewed, picked and issued items from over 800+ employees
Managed receiving and distribution of materials and supplies efficiently
Ensured continuity of asset management processes
Assisted in mailroom operations by sorting incoming mail and shipping daily FedEx packages.
Worked main front desk answering incoming calls from the public
Purchase/Material Tech III
Texas Department of Transportation
Mesquite, Texas
01.2014 - 12.2015
Supported Warehouse Coordinator in managing stock account 18399 to ensure accurate tracking and organization
Organized, inspected, and shelved items that were purchased/ordered to maintain efficiency and accurate inventory
Processed incoming receipts from vendors
Handled surplus equipment for Dallas District
Bingo Caller
Town East & Ridgewood Bingo Halls
Mesquite, Texas
01.2009 - 10.2013
Announced game instructions and called bingo numbers clearly through a microphone, ensuring player understanding and engagement.
Distributed bingo cards and pull tab mini games.
Processed cash transactions at the point of sale while maintaining security measures.
Disbursed monetary winnings to customers.
Education
Associate of Applied Science - Photography
Art Institute of Dallas
Dallas, TX
06-2011
Skills
Leadership and team building
Communication effectiveness
Analytical problem solving
Interpersonal relations
Detail orientation
Staff training and development
Task prioritization
Programs
Expertly skilled in all aspects of Peoplesoft which include modules for requisitions, purchasing, receiving, inventory, asset management, employee self-service, manager self-service for timesheets, training, travel, MyWallet (for credit card purchases), contracts, and running budget reports
Fleet Rental Equipment Database (F.R.E.D.)
SalesForce for Contract Management
Bonfire for evaluating solicitations
TxSmartbuy.gov
VEOCI for weather events
M5, Fleet Navigator (FNAV)
Tableau: Fleet Data Hubs, Finance, and Purchasing modules
IT Tickets for POCNs
Microsoft Office Programs: Outlook, Word, Excel, PowerPoint, SharePoint, and Teams, OneDrive
DocuSign
Certification
Certified Texas Contract Manager
Certified Texas Contract Developer
Courses
Basic Texas Purchaser
Projects
Mobileye Project
Flex I Revisted
GEOTAB GPS Upgrade
MyWallet Pilot Program
Vehicle Title Pilot Program
Certified Copy/Salvage Title Replacement Pilot Program
Government Affairs and Policy Development Coordinator at Metro Regional GovernmentGovernment Affairs and Policy Development Coordinator at Metro Regional Government