Summary
Overview
Work History
Education
Skills
Awards
Interests
Timeline
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Angela Bethea

CHARLOTTE,NC

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Always willing to learn new skills thrives in work environments that allows expressing creativity.

Overview

8
8
years of professional experience

Work History

EQS Scheduler

Coca Cola Consolidated
10.2021 - Current
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Assist with managing install technician productivity and efficiency as it pertains to travel distance and install schedules.
  • Review equipment inventory levels to ensure equipment is available per Equipment Order (EMO) request. Ordering equipment when necessary.
  • Collaborate with EQS Territory Managers, Sales Representatives, CCNA account managers, and Technicians.
  • Managed multiple projects meeting deadlines in a timely manner for multiple territories.

Library Assistant

Charlotte Mecklenburg Library
07.2019 - 10.2021
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Utilized computer skills proficient in various applications including Horizon, and Microsoft Office Suite Work.
  • Maintained effectiveness when experiencing major changes in responsibilities of environment, adjusting effectively within new work structures and processes

requirements.

Afterschool Assistant

Charlotte Mecklenburg Schools
10.2017 - 07.2019
  • Assisted in the supervision of outdoor playtime activities while ensuring safety protocols were followed at all times by both staff members and participants alike.
  • Developed trusting relationships with both students and parents, fostering a supportive and welcoming environment for all participants.
  • Coordinated field trips and off-site outings to further enrich students'' educational experiences beyond the classroom setting.
  • Incorporated technology into instruction to enhance the learning experience for students.
  • Assisted with homework encouraged center activities provided one on one assistance with special needs students.
  • Contributed to a positive learning environment by modeling appropriate behavior and consistently exhibiting professionalism in interactions with both students and colleagues.
  • Provided a safe space for students to relax after school, allowing them to unwind before returning home for the evening.

Sales Associate

Kohl's
10.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Built relationships with potential customers by providing helpful advice on product selection.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Science - Psychology

University of North Carolina At Charlotte
Charlotte, NC
12-2018

Skills

  • Attention to detail
  • Strong work ethic
  • Customer service
  • Critical thinking
  • Teamwork and collaboration
  • Effective multitasking
  • Problem-solving
  • Microsoft Office Suite
  • Documentation and recordkeeping
  • HTML/CSS Coding
  • Active listening
  • Call center experience

Awards

Spotlight Award for following process being a dedicated teammate adapting to change with a positive attitude.


Champion of Quiet Strength 

Interests

  • Coding and Programming
  • Design and Build Websites
  • Personal Development and Self-Improvement

Timeline

EQS Scheduler

Coca Cola Consolidated
10.2021 - Current

Library Assistant

Charlotte Mecklenburg Library
07.2019 - 10.2021

Afterschool Assistant

Charlotte Mecklenburg Schools
10.2017 - 07.2019

Sales Associate

Kohl's
10.2016 - 01.2017

Bachelor of Science - Psychology

University of North Carolina At Charlotte
Angela Bethea