Angela Boe
Post Falls,ID
Summary
Dedicated professional with a strong background in managing patient communications and scheduling within healthcare settings. Skilled in process improvement and data entry, contributing to enhanced operational efficiency and positive patient outcomes.
Overview
12
12
years of professional experience
Work History
Administrator
Jump Start Pediatric Therapy
Coeur d'Alene, Idaho
2024.09 - Current
- Maintained accurate patient records and tracked therapy progress to ensure optimal treatment outcomes.
- Streamlined patient scheduling and appointment confirmations, reducing wait times for therapy sessions.
- Coordinated communication between therapists, patients, and families to enhance service delivery and support.
- Managed insurance verification processes to ensure coverage and benefits.
Manager
Dueling Irons Restaurant
Post Falls, Idaho
2017.06 - 2023.12
- Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
- Coordinated staff scheduling to ensure optimal coverage during peak hours, enhancing service delivery.
- Resolved customer complaints promptly to enhance dining experiences.
- Evaluated staff performance and addressed issues to maintain high service standards.
- Enforced service standards and resolved problems to maintain quality.
- Executed process improvements that streamlined operations and enhanced overall efficiency.
- Collaborated with kitchen staff for timely food preparation and delivery.
- Recruited and hired qualified candidates for open positions.
Administrator
Jump Start Pediatric Therapy
Coeur d'Alene, Idaho
2014.03 - 2018.05
- Maintained patient records using electronic health records systems for accuracy.
- Coordinated communication between therapists and families, ensuring consistent support for patient needs.
- Managed scheduling for therapy sessions and staff meetings to optimize efficiency.
- Supported billing processes and verified insurance details, facilitating timely reimbursements for services rendered.
- Implemented patient intake procedures, ensuring compliance with regulatory standards.
- Provided administrative support to staff members, streamlining operations and enhancing overall workflow.
- Monitored emails, sorted mail, and distributed correspondence accurately.
- Performed data entry tasks into computer databases, converting paper documents efficiently.
Education
High School Diploma -
Inglemoor High School
KirklandSkills
- Electronic health record management
- Patient scheduling
- Insurance verification
- Patient intake
- Process improvement
- Data entry
- Customer relationship management systems
Timeline
Administrator
Jump Start Pediatric Therapy
2024.09 - Current
Manager
Dueling Irons Restaurant
2017.06 - 2023.12
Administrator
Jump Start Pediatric Therapy
2014.03 - 2018.05
High School Diploma -
Inglemoor High School