Obtain a position, in which, I can utilize my 30+ years of various work experiences, excellent customer service skills, organizational skills, efficiency and teamwork.
Supported Head of Pediatric Neurosurgery and Clinical Staff. Answered multi-line, high volume phone lines. Took messages and transferred calls accordingly. Handled high volume emails for renowned Surgeon. Organized international travel. Took minutes for department meetings. Various administrative duties for department, as needed.
Set-up and collected data for workflow input. Created reports containing collected data. Performed data analysis and reported to upper administration in meetings.
Oversaw 24hr Nurse-on-Call Line, Supervised 30+ nursing staff in 24hr department. Supported Manager and Director, as needed. Supervised staff if 3 clerical, Referral Services Department. Payroll for all staff. Held department meetings. Assisted in interviewing and staffing of department.
Supported Head of Pediatric Neurosurgery. Answered multi-line, high volume phone. Took messages and transferred calls, accordingly. Handled high volume email for renowned Surgeon. Organized international travel. Took minutes for department meetings. Various administrative duties for department, as needed.
Answered multi-line, high volume phone. Took messages and transferred calls. Supported multiple surgeons and nursing staff in a surgical setting. Greeted patients. Obtained signatures of consent and patient confidentiality. Maintained medical charting for surgical patients.
Supported Director of Community Outreach. Coordinated Community Outreach programs. Oversaw the Volunteer Department. Held meetings and took minutes for the Hospital Women's Board. Accompanied nursing staff for community health screenings and talks. Set-up fundraisers with outside vendors, to help fund outreach programs.
Answered multi-line telephone, took messages and transferred calls for Laboratory staff. Supported Pathologist. Created autopsy reports and transcribed Pathology reports. Performed all clerical duties for the Laboratory.
Answered multi-line, high volume phone for multiple Orthopedic Surgeons and clinical staff. Took messages and transferred calls. Relayed messages of urgency, for post-op patients, for call back and prescription refills.
Greeted patients in the Emergency, Outpatient and Inpatient Admitting Departments. Obtained demographic and insurance information. Obtained signatures of consent and patient confidentiality. Directed patients to various departments, accordingly.
Typing 60 wpm, Transcription, Microsoft Word, Excel, Powerpoint, Epic, MyChart, MyPractice