Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Angela Brumfield

Cleveland,OH

Summary

Obtain a position, in which, I can utilize my 30+ years of various work experiences, excellent customer service skills, organizational skills, efficiency and teamwork.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

Cleveland Clinic - Pediatric Neurosurgery
03.2012 - 10.2014

Supported Head of Pediatric Neurosurgery and Clinical Staff. Answered multi-line, high volume phone lines. Took messages and transferred calls accordingly. Handled high volume emails for renowned Surgeon. Organized international travel. Took minutes for department meetings. Various administrative duties for department, as needed.

Business Systems Analyst

MetroHealth - IT
02.2010 - 03.2012

Set-up and collected data for workflow input. Created reports containing collected data. Performed data analysis and reported to upper administration in meetings.

Supervisor of Operations

MetroHealth - 24hr Nurse Line/Referral Services
01.2007 - 02.2010

Oversaw 24hr Nurse-on-Call Line, Supervised 30+ nursing staff in 24hr department. Supported Manager and Director, as needed. Supervised staff if 3 clerical, Referral Services Department. Payroll for all staff. Held department meetings. Assisted in interviewing and staffing of department.

Medical Office Secretary

Cleveland Clinic - Pediatric Neurosurgery
12.2006 - 01.2007

Supported Head of Pediatric Neurosurgery. Answered multi-line, high volume phone. Took messages and transferred calls, accordingly. Handled high volume email for renowned Surgeon. Organized international travel. Took minutes for department meetings. Various administrative duties for department, as needed.

Medical Office Secretary

CCHS - Columbia Surgery Center
11.2004 - 12.2006

Answered multi-line, high volume phone. Took messages and transferred calls. Supported multiple surgeons and nursing staff in a surgical setting. Greeted patients. Obtained signatures of consent and patient confidentiality. Maintained medical charting for surgical patients.

Coordinator

LH - Community Outreach
10.2002 - 11.2004

Supported Director of Community Outreach. Coordinated Community Outreach programs. Oversaw the Volunteer Department. Held meetings and took minutes for the Hospital Women's Board. Accompanied nursing staff for community health screenings and talks. Set-up fundraisers with outside vendors, to help fund outreach programs.

Medical Office Secretary

LH - Laboratory
09.2000 - 10.2002

Answered multi-line telephone, took messages and transferred calls for Laboratory staff. Supported Pathologist. Created autopsy reports and transcribed Pathology reports. Performed all clerical duties for the Laboratory.

Medical Office Secretary

LH - Horizon Orthopedic
08.1998 - 09.2000

Answered multi-line, high volume phone for multiple Orthopedic Surgeons and clinical staff. Took messages and transferred calls. Relayed messages of urgency, for post-op patients, for call back and prescription refills.

Admitting Representative

Lutheran/Fairview Hospitals - CCHS
10.1991 - 08.1998

Greeted patients in the Emergency, Outpatient and Inpatient Admitting Departments. Obtained demographic and insurance information. Obtained signatures of consent and patient confidentiality. Directed patients to various departments, accordingly.

Education

Bachelor Of Administrative Studies - Healthcare Administration

Strayer University
North Olmsted, OH
06.2012

Associates Degree Of Applied Business/Paralegal - Paralegal Studies

The Academy of Court Reporting
Cleveland, OH
06.1991

HS Diploma - General Studies

Cleveland Central Catholic HS
Cleveland
06.1989

Skills

Typing 60 wpm, Transcription, Microsoft Word, Excel, Powerpoint, Epic, MyChart, MyPractice

Timeline

Administrative Assistant

Cleveland Clinic - Pediatric Neurosurgery
03.2012 - 10.2014

Business Systems Analyst

MetroHealth - IT
02.2010 - 03.2012

Supervisor of Operations

MetroHealth - 24hr Nurse Line/Referral Services
01.2007 - 02.2010

Medical Office Secretary

Cleveland Clinic - Pediatric Neurosurgery
12.2006 - 01.2007

Medical Office Secretary

CCHS - Columbia Surgery Center
11.2004 - 12.2006

Coordinator

LH - Community Outreach
10.2002 - 11.2004

Medical Office Secretary

LH - Laboratory
09.2000 - 10.2002

Medical Office Secretary

LH - Horizon Orthopedic
08.1998 - 09.2000

Admitting Representative

Lutheran/Fairview Hospitals - CCHS
10.1991 - 08.1998

Bachelor Of Administrative Studies - Healthcare Administration

Strayer University

Associates Degree Of Applied Business/Paralegal - Paralegal Studies

The Academy of Court Reporting

HS Diploma - General Studies

Cleveland Central Catholic HS
Angela Brumfield