Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Work History
Community Apartment Manager
4 Years 5 Months
Hometown Property Group, LLC | 05.2022 - Current
Managed three apartment communities totaling 402 units, leading a team of nine employees to ensure efficient operations.
Lead, train, and supervise a team of leasing, maintenance, and office staff.
Oversee daily operations for three multifamily communities.
Manage leasing, resident retention, and marketing initiatives.
Prepare weekly and monthly operational and financial reports.
Coordinated work orders, overseeing vendor scheduling and contract services to maintain smooth community operations.
Obtain bids and manage outside contractors.
Assist with annual budget preparation and expense management.
Prepared weekly and monthly operational and financial reports to track performance and inform management decisions.
Conduct interviews, hire new employees, and complete onboarding documentation.
Ensure compliance with company policies and Fair Housing regulations.
Order maintenance and office supplies.
Assistant Property Manager / Property Manager
2 Years 3 Months
Yarco Company, Inc. | 02.2020 - 05.2022
Coordinated lease renewals, interims, move-ins, and move-outs to ensure seamless transitions for residents.
Managed lease renewals, interims, move-ins, and move-outs.
Collected and posted rent payments.
Addressed and resolved resident concerns and conflicts to enhance community satisfaction and retention.
Represented the community during court proceedings and eviction hearings.
Assisted in managing maintenance requests and property operations.
Maintained compliance with Section 42 Tax Credit, Project-Based Section 8, HUD, and Fair Housing requirements.
Ensured compliance with Section 42 Tax Credit, Project-Based Section 8, HUD, and Fair Housing requirements to maintain operational integrity.
Assistant Property Manager
5 Years 9 Months
Woodbridge Apartments Of Bloomington | 09.2012 - 06.2018
Prepared reports for property leadership, highlighting occupancy, leasing activity, and operational needs.
Updated property records in management software, improving data accuracy and file organization.
Supported maintenance requests, communicated priorities, and followed through on service completion.
Trained front office staff on daily operations, customer service, and documentation standards.
Property Manager
1 Year 4 Months
Cambridge Square Apartments Of Bloomington | 06.2018 - 10.2019
Managed lease administration, ensuring accurate paperwork, renewals, and compliance with Fair Housing requirements.
Processed rent payments, tracked delinquency, and supported consistent collection procedures.
Coordinated resident relations, resolving concerns promptly and maintaining positive community satisfaction.
Scheduled move-ins, move-outs, and apartment inspections to maintain turnover efficiency.
Comprehensive Community Support ProgramHousing Manager at Independence CenterComprehensive Community Support ProgramHousing Manager at Independence Center