Angela Cantrell
Roseville,MI
Summary
Organized Health Unit Coordinator with 21 years of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical terminology coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting. I aim to contribute to the efficient and accurate processing of insurance claims and documentation, ensuring compliance with industry standards and regulations while delivering exceptional service to clients and providers.
Overview
21
21
years of professional experience
Work History
Health Unit Coordinator
Ascension St. John Hospital
07.2002 - Current
- Greets patients and visitors, answer/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
- Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
- Assists with processing patient admissions, transfers and discharges.
- Assemble, maintain and update patient record, ensuring confidentiality, accuracy, and compliance with healthcare regulations.
- Assists in initiating general procedure for submission of required court documents. Responsible for checking accuracy, legibility, completeness of documents prior to submission. Maintains court log as required.
- Establishes and maintain communication with the Michigan Probate Court , Psychiatrist, Attorney, Court Psychologist, Patient, etc,. while following established protocol for the court process.
- Establish and maintain filing systems. Order and stock supplies.
- Compose, type and transcribe correspondence, forms, and other written communication as required.
- Able to confirm insurance coverage and determine financial responsibility for services provided.
Education
Associate of Applied Science - Health Information Technology
Macomb Community College
Warren, MI04.2026
Skills
- Managing Medical Practices
- Supporting Daily Living Needs
- Nursing Assistance
- Government Regulations
- Supply Restocking
- Process Improvement
- Office Supplies and Inventory
- Resource Optimization
- Computer Proficiency
- Unit Reception
- Department Collaboration
- Patient Engagement
- Regulatory Documentation
Timeline
Health Unit Coordinator
Ascension St. John Hospital
07.2002 - Current
Associate of Applied Science - Health Information Technology
Macomb Community College