Angela Chase
Dollar General Store
Pearcy,AR
13
years of professional experience
Dynamic and results-driven professional with extensive experience at Dollar General Store, excelling in customer service and cash handling. Proven ability to enhance team performance and client satisfaction through effective training and support. Skilled in retail operations and POS system management, consistently delivering a positive shopping experience.
Work History
Lead Sales Associate
1 Year 4 Months- Trained new associates on register use, stockroom organization, and customer service standards.
- Supported front-end workflow to maintain efficient checkout and store recovery.
- Restocked merchandise, organized shelves, and rotated inventory to support product availability.
- Balanced cash drawers, maintained drawer accuracy, and processed point-of-sale transactions.
- Handled customer concerns quickly while providing courteous service at register and sales floor.
- Assisted opening and closing procedures, including cash security and store setup.
- Processed customer payments through cash register operations and transaction handling.
- Addressed customer issues promptly to support satisfaction and loyalty.
- Coached new sales associates to strengthen performance and readiness.
Banquet Server
11 Years 8 Months- Managed banquet room setup, including tables, linens, silverware, and place settings for catered events.
- Served plated meals and buffet selections while maintaining attentive, timely guest service.
- Coordinated with kitchen and event staff to deliver accurate food and beverage service.
- Refilled beverages and cleared used dishes to keep service areas clean and organized.
- Followed event instructions to arrange stations, reset tables, and support smooth guest flow.
- Assisted with breakdown of event spaces, removing equipment and restoring banquet areas.
- Responded promptly to guest requests, resolving service needs with professionalism and courtesy.
- Maintained sanitation standards while handling food service equipment and event supplies.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
High School Diploma
Skills
Customer service
Retail store operations
Cash handling
Opening and closing procedures
Pricing and labeling
POS system operation
Teamwork and collaboration
Client relationship management
Positive customer experience
Timeline
Lead Sales Associate
Dollar General Store
10.2024 - 02.2026Read More
Banquet Server
Turf Catering
03.2013 - 11.2024Read More
Amity High School
High School Diploma
Read More