ANGELA CUDNEY
TAYLORSVILLE,UT
Summary
Dynamic Financial Aid Counselor with expertise in regulatory compliance and financial counseling, previously at Joyce University. Successfully enhanced student satisfaction by providing clear guidance on funding options and streamlining application processes. Proven ability to interpret policies and design tailored financial aid packages, ensuring students access essential resources for their education.
Overview
13
13
years of professional experience
Work History
Financial Aid Counselor
Joyce University
06.2021 - Current
- Advised students on financial aid options, ensuring clear understanding of eligibility criteria.
- Processed and reviewed financial aid applications for accuracy and compliance with federal regulations.
- Conducted one-on-one counseling sessions, addressing student concerns regarding funding and repayment options.
- Managed follow-up communications with students, fostering positive relationships and encouraging timely action on aid offers.
- Collaborated with academic departments to streamline financial aid communication and support services.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Provided financial aid counseling to enrolled and prospective students.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Processed federal financial aid verifications per [Area of certification] guidelines.
- Served as a liaison between students and external agencies such as loan providers or scholarship sponsors, simplifying complex transactions for all parties involved.
- Increased student satisfaction with financial aid services by addressing concerns promptly and providing clear guidance on procedures.
- Consistently met deadlines for submission of annual reports on departmental performance metrics, contributing to overall accountability efforts within the institution.
- Maintained up-to-date knowledge on relevant laws, regulations, and policies surrounding higher education finance in order to provide accurate advice to students.
- Collaborated with fellow counselors to develop strategies for improving overall efficiency and effectiveness of the department''s operations.
- Managed a caseload of students throughout their academic journey, ensuring timely completion of all required paperwork related to financial assistance.
- Counseled students and parents about financial aid options and program details.
- Assisted customers with completing loan applications and other paperwork.
Financial Aid Counselor
Independence University
06.2012 - 06.2021
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Provided financial aid counseling to enrolled and prospective students.
- Authored presentations and documentation for distribution to current and prospective students.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Processed federal financial aid verifications per [Area of certification] guidelines.
- Assisted students in identifying appropriate funding sources, ensuring access to necessary resources for continued education.
- Increased student satisfaction with financial aid services by addressing concerns promptly and providing clear guidance on procedures.
Education
Certificate - Medical Assistant
Western Career College
Hayward, CA05-1992
Skills
- Financial counseling
- Policy interpretation
- Financial aid expertise
- Regulatory compliance
Timeline
Financial Aid Counselor
Joyce University
06.2021 - Current
Financial Aid Counselor
Independence University
06.2012 - 06.2021
Certificate - Medical Assistant
Western Career College