Angela Curtin
El Paso,TX
Summary
Accomplished leader with a proven track record at Subway, adept in team management and profitability optimization. Excelled in multi-unit management, enhancing brand awareness through leadership development and strategic task delegation. Achieved significant employee satisfaction and customer service improvements, demonstrating exceptional multitasking and team motivation skills.
Won the Founders Award for 2023 with highest over-all profit out of twelve area supervisors and over one hundred restaurants.
I am highly skilled in people management and development. I love working with and through others to accomplish the common goal of well maintained restaurants.
Overview
20
20
years of professional experience
Work History
Area Supervisor
Subway
06.2019 - 06.2024
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Led eleven restaurants and their teams, providing support in all areas as well as developing leadership to maintain company brand standards.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
General Manager
McDonald's
07.2004 - 06.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maintained inventory, purchasing, food cost, training, labor and over-all profit in the restaurant.
Education
GED -
Soddy Daisy High School
Soddy Daisy, TN05.2005
Skills
- Team Management
- Production Management
- Task Delegation
- Multi-unit management
- Inventory Control
- Profitability Optimization
- Brand Awareness
- Leadership Development
- Multitasking and Prioritizing
- Team Building and Motivation
Timeline
Area Supervisor
Subway
06.2019 - 06.2024
General Manager
McDonald's
07.2004 - 06.2019
GED -
Soddy Daisy High School