Summary
Overview
Work History
Education
Skills
Languages
Timeline
Summary
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Angela De La Rosa

Port St. Lucie,FL

Summary

I am compassionate and detail-oriented, pursuing a career in Human Services and Case Management. Bringing a strong background in patient/client support, organizational skills, and a passion for helping individuals access resources that improve their quality of life. With a blend of clinical and administrative experience, including a background as a Medical Assistant and a bachelor's degree in human services management, I bring a strong understanding of healthcare operations, staff coordination, and patient flow. My experience bridges both patient care and management support, making me well-suited for Human Resources and healthcare management roles that require effective communication, compliance awareness, and team collaboration—even in settings where RN experience is preferred.

Professional in patient care with solid experience and strong focus on team collaboration and achieving results. Skilled in providing compassionate support, monitoring vital signs, and assisting with daily living activities. Known for reliability, adaptability, and effectively responding to changing needs in fast-paced healthcare environments.

Overview

9
9
years of professional experience

Work History

Patient Care Assistant

NYU Langone Health
01.2021 - Current
  • Provide direct support to patients and families, ensuring comfort and access to appropriate services
  • Educate patients on resources such as MyChart and facilitate translation services when needed
  • Coordinate patient flow, ensuring timely access to care and maintaining accurate records in Epic
  • Collaborate with healthcare teams to prepare patients for visits and communicate important health information
  • Advocate for patient needs while supporting a compassionate care environment

Medical Assistant, Center for Men’s Health

NYU Langone Health
01.2017 - 01.2021
  • Conducted patient intake, collected health histories, and supported providers during exams
  • Served as a key liaison between patients and providers, ensuring clear communication and follow-up
  • Educated patients on available programs and tools, improving engagement in their own care
  • Maintained accurate documentation and supported workflow efficiency in a high-volume clinic

Education

Bachelor’s Degree - Human Services Management

Southern New Hampshire University
Manchester, NH
10.2025

Medical Assistant Certificate Program - Certificate

Sanford Brown Institute
New York, NY
01.2014

Skills

  • Client advocacy services
  • Patient/Client Intake & Needs Assessment
  • Healthcare & Social Services Coordination
  • Bilingual: English & Spanish
  • Strong Interpersonal & Organizational Skills
  • Medical terminology
  • Vital signs documentation
  • Written and verbal communication
  • Emotional support
  • Blood glucose testing
  • Documentation
  • Organizational skills
  • Specimen collection
  • Room preparation
  • Scheduling
  • Proficient in Epic software
  • Compassionate care
  • Health assessments
  • Project management
  • Case management
  • Effective multitasking
  • CPR certification
  • Patient services
  • Adaptable
  • Patient observation
  • Clinical training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Patient Care Assistant

NYU Langone Health
01.2021 - Current

Medical Assistant, Center for Men’s Health

NYU Langone Health
01.2017 - 01.2021

Bachelor’s Degree - Human Services Management

Southern New Hampshire University

Medical Assistant Certificate Program - Certificate

Sanford Brown Institute

Summary

  • Skilled in client intake, case coordination, and advocacy with diverse populations
  • Strong background in healthcare and social services settings
  • Proficient in Epic, EHR systems, Microsoft Office, Medisoft, TCMS
  • Excellent organizational, communication, and problem-solving skills
  • Bilingual: English and Spanish
Angela De La Rosa