Angela DeMar
Largo
Summary
Dedicated server and bartender with a strong focus on exceptional customer service, guest engagement, and cleanliness standards. Proven ability to train and mentor staff, driving positive dining experiences and increased sales.
Detail-oriented server and bartender with a robust work ethic and proven skills in cash handling and inventory management. Committed to fostering positive guest experiences through effective communication and streamlined service processes.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Motivated Bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.B
Overview
10
10
years of professional experience
Work History
Server
Sirata Beach Resort
St.Petersburg Beach Fl.
05.2016 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables simultaneously, enhancing guest satisfaction and experience.
- Trained new servers on menu items, service standards, and operational procedures.
- Monitored inventory levels and assisted with supply ordering to maintain stock availability.
- Implemented effective upselling techniques, boosting overall sales revenue consistently.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
Banquet Bartender
Sitata Beach Resort
St.Pete Beach Fl.
05.2016 - Current
- Crafted and served a diverse range of cocktails and beverages for various banquet events.
- Managed inventory levels, ensuring timely restocking of supplies during high-volume service periods.
- Trained and mentored junior bartenders on mixology techniques and customer service standards.
- Collaborated with event planners to customize drink menus based on client preferences and themes.
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations.
- Developed efficient workflows for beverage preparation, improving overall service speed at events.
Bartender
Sirata Beach Resort
St.Pete Beach
04.2016 - Current
- Crafted innovative cocktails and beverages, enhancing guest satisfaction and resort experience.
- Managed bar inventory efficiently, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on mixing techniques, customer service standards, and safety protocols.
- Oversaw compliance with health and safety regulations, maintaining a clean and safe bar environment.
- Implemented streamlined workflows during peak hours, improving service speed and efficiency.
- Resolved customer complaints promptly, maintaining positive relationships and enhancing overall experience.
- Streamlined drink preparation processes, improving service speed during peak hours.
Education
Associate of Science - Buisness Management
SPC
St. Petersburg, FL02-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
SafeServer Certified
Updated with all companies procedure and polices.
SafeServe
Timeline
Server
Sirata Beach Resort
05.2016 - Current
Banquet Bartender
Sitata Beach Resort
05.2016 - Current
Bartender
Sirata Beach Resort
04.2016 - Current
Associate of Science - Buisness Management
SPC