Angela Denney
Fort Wayne,IN
Summary
An experienced customer service representative in the health care field with previous experience in bookkeeping, retail sales, staff management. Work history also includes 14 years at Parkview Health as Plain Church Coordinator (9 years), Radiology Unit clerk (2 years) and hospital collections (2 years).
Overview
9
9
years of professional experience
Work History
Financial Services Representative
Fort Wayne Orthopedics
Fort Wayne, IN
09.2019 - Current
- Prepare detailed cost estimates to assist clients in making informed financial decisions
- Answer customer service phone line, addressing inquiries and resolving issues to enhance client satisfaction
- Add and update insurance and demographic information
- Collected past due balances, ensuring timely payments and maintaining positive client relationships
- Gather advance payments for scheduled injections and surgeries
Administrative Bookkeeper
Doc Dancer Heating and AC
Fort Wayne, IN
09.2017 - 09.2019
- Processed accounts payable and receivable transactions accurately.
- Reconciled bank statements with company records regularly.
- Processed Bi weekly payroll including commissions pay
- Maintained filing systems for financial documents.
Education
Huntington North High School
Huntington, INSkills
- Insurance benefits verification
- Cost estimation
- Payment processing
- Customer engagement
- Client relationship management
- Customer service
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Communication skills
References
References available upon request.
Timeline
Financial Services Representative
Fort Wayne Orthopedics
09.2019 - Current
Administrative Bookkeeper
Doc Dancer Heating and AC
09.2017 - 09.2019
Huntington North High School