Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amelia Diaz

Manchester,MD

Summary

Hard-working and trustworthy Front Counter/Receptionist prepared to contribute service-minded and dedicated attitude to dynamic Office team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.

Overview

3
3
years of professional experience

Work History

Front Counter Worker

Brothers Pizza II
11.2022 - Current
  • Improved customer satisfaction by providing efficient and friendly service at the front counter.
  • Streamlined order processing for increased accuracy and quicker turnaround times.
  • Enhanced customer experience with thorough product knowledge and helpful recommendations.
  • Maintained a clean and organized work area, ensuring a welcoming environment for customers.
  • Assisted in training new hires to uphold company standards and deliver exceptional customer service.
  • Managed cash register operations, accurately handling transactions and balancing cash drawer daily.
  • Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
  • Addressed customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.

Receptionist/Soccer Coach

Houze Of Sports
09.2020 - 06.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.

Education

High School Diploma -

Manchester Valley High School
Manchester, MD
06.2023

Skills

  • Maintaining records
  • Reliability
  • Decision-making
  • Adaptability
  • Computer literacy
  • Time management
  • Multitasking
  • Telephone etiquette
  • Order processing

Timeline

Front Counter Worker

Brothers Pizza II
11.2022 - Current

Receptionist/Soccer Coach

Houze Of Sports
09.2020 - 06.2021

High School Diploma -

Manchester Valley High School

Similar Profiles

CREATE PROFILE
Amelia Diaz