Angela Downs
Marion,IA
Summary
Methodical Optical Technician skilled at conducting tests, collecting patient histories and maintaining examination rooms. Knowledgeable about glasses and contact prescriptions as well as how to complete basic repairs and prepare orders. Focused on keeping smooth office flow and helping patients feel comfortable.
Experienced Optometric Technician with excellent attention to detail and communication skills. Committed to helping licensed practitioners deliver top-quality care to patients. Highly competent in using industry standard equipment and instruments to conduct testing under direction of licensed optometrist.
Overview
6
6
years of professional experience
Work History
Optical Assistant
Dr. Fritzgearld
Cedar Rapids , IA
10.2023 - 12.2023
- Provided customer service to patrons in selecting the best eyewear for their individual needs.
- Assisted with frame selection, lens measurements, and repairs of optical products.
- Collaborated with optometrists to ensure accurate prescription orders were placed.
- Conducted vision screenings using specialized equipment.
Patient Care Technician
Mercy Medical Center Cedar Rapids
Cedar Rapids , IA
09.2021 - 02.2022
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Participated in quality improvement activities within the department.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Instructed new employees on proper techniques of performing daily tasks.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Kept instruments and equipment clean and sanitized.
- Notified senior staff of patient emergencies to optimize outcomes.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Certified Nursing Assistant
Brightstar Healthcare Agency
Cedar Rapids , IS
08.2017 - 04.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Administered medications as directed by registered nurse or physician.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Provided emotional support to family members regarding end-of-life decisions.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Education
Certified Nursing Assistant - CNA
Hawkeye Community College
Waterloo, IA01-2014
Skills
- Patient Care
- Appointment Scheduling
- Product Upselling
- Frame repair specialist
- Customer Service
- Supply Restocking
- Insurance processing
- Appointment Setting
- Diagnostic Imaging
- Medication Administration
- Paperwork management
- Work Order Preparation
- Patient testing
- Payment Collection
- Patient Recordkeeping
- Customer Education
- Medical terminology proficiency
Timeline
Optical Assistant
Dr. Fritzgearld
10.2023 - 12.2023
Patient Care Technician
Mercy Medical Center Cedar Rapids
09.2021 - 02.2022
Certified Nursing Assistant
Brightstar Healthcare Agency
08.2017 - 04.2019
Certified Nursing Assistant - CNA
Hawkeye Community College