ANGELA FLANAGAN
Alabama National Guard
Anniston,AL
20
years of professional experience
Detail-oriented Federal civilian and retired Army professional with expertise in gathering, analyzing, and verifying information. Skilled in conducting property-loss investigations, documenting findings, and maintaining sensitive records. Proficient in FLIPL investigations, PBUSE, and regulatory compliance, with a strong record of presenting findings to decision-makers.
Work History
Military & Family Readiness Specialist, GS-0301-09
4 Years 2 Months- Independently gather, research, evaluate, organize, and maintain information from military, federal, state, local, and community sources to resolve service member and family needs.
- Conduct administrative case management by reviewing information, identifying needs or discrepancies, researching requirements and resources, documenting actions, and coordinating resolutions.
- Research and evaluate information involving legal, financial, emergency assistance, employment, TRICARE, family programs, and government/community resources.
- Collected, reviewed, reconciled, and maintained program data and supporting documentation to ensure accurate reporting and compliance.
- Collect, review, reconcile, and maintain program data and supporting documentation using MARRS-N, SharePoint, Microsoft Office, and other systems.
- Conducted staff assistance visits to evaluate documentation accuracy, completeness, and compliance with established requirements, facilitating program integrity.
- Prepared and presented briefings to leadership and stakeholders on findings, program requirements, resources, and actions taken, enhancing stakeholder awareness and decision-making.
- Full-Time, 40 hrs/week
Community Relations Specialist, GS-0301-09
7 Months- Researched and maintained comprehensive information on community resources, organizations, military programs, and services supporting Soldiers and Families, enhancing access to critical support.
- Acted as liaison between military leadership and community organizations; coordinated information and actions for outreach and military-family support.
- Researched, collected, evaluated, and maintained information concerning community resources, organizations, military programs, and services supporting Soldiers and Families.
- Prepared detailed reports for commanders on community issues, available resources, and Soldier/family concerns, facilitating informed decision-making and effective public relations.
- Served as a Unit Public Affairs Representative; documented events through photography and written products and coordinated information among military personnel, leadership, community partners, and the public.
- Full-Time, 40 hrs/week
Human Resources Assistant (Military), GS-0303-07
1 Year 2 Months- Functioned as a DEERS/RAPIDS Verifying Official, reviewed identity, eligibility, and supporting documentation before processing military identification and personnel transactions.
- Entered and maintained sensitive personnel information in DEERS/RAPIDS, applying established procedures and requirements to ensure data accuracy and integrity.
- Researched official records and database information to verify eligibility, identify discrepancies, resolve incomplete information, and ensure accurate personnel records.
- Resolved complex eligibility and personnel questions by reviewing supporting documentation and researching applicable requirements.
- Coordinated referrals and provided information on TRICARE, Military OneSource, Family Assistance Centers, veteran resources, retirement, insurance, and related military programs to assist service members and their families.
- Full-Time, 40 hrs/week
Supply Technician, GS-2005-07
11 Months- Maintained accurate records for military supply and property accountability operations.
- Identified discrepancies in property documentation and facilitated corrective actions.
- Full-Time
Temporary Military Technician / Supply Sergeant / Property Book Officer, GS-08
1 Year- Conducted sensitive-item inventories and ensured 100% accountability during change-of-command transitions for government property and equipment.
- Conducted sensitive-item, 100% accountability, and change-of-command inventories involving government property and equipment.
- Identified discrepancies between physical inventories and official property records and coordinated corrective actions.
- Utilized PBUSE to research, track, reconcile, and maintain property accountability records and equipment information.
- Gathered and reviewed statements, hand receipts, inventory records, property documents, and other evidence to determine circumstances surrounding property loss.
- Analyzed available evidence to determine whether circumstances supported service member responsibility or circumstances beyond the individual's control.
- Presented findings and supporting evidence to FLIPL committee, facilitating informed decision-making on property loss outcomes.
- Identified discrepancies between physical inventories and official property records; coordinated corrective actions to resolve issues and maintain accountability.
- Approx. 2007–2008 | Full-Time
Education
Associate Degree - Business Administration
Basic Emergency Management Technician - Basic Emergency Technician
Skills
Research analysis
Records review
Financial liability investigations
Case Management
Discrepancy Resolution
Regulatory Compliance
Case reporting
Discrepancy management
Records administration
Data assessment
Database inquiry
Database/Records Management
Resource coordination
Leadership briefings
Data Privacy
Property book system
Military automated resource management system
PowerPoint
SharePoint
Coordination
Briefings
Confidentiality
Database oversight
Affiliations
American Legion Post 57 Jacksonville, AL
Women's Army Corp Chapter 62 1st Vice
Disabled American Veterans Chapter 98
Wreaths Across America Local Lead Orginizer
Timeline
Military & Family Readiness Specialist, GS-0301-09
Alabama National Guard
07.2022 - CurrentRead More
Community Relations Specialist, GS-0301-09
Alabama National Guard
12.2021 - 07.2022Read More
Human Resources Assistant (Military), GS-0303-07
Alabama National Guard
10.2020 - 12.2021Read More
Supply Technician, GS-2005-07
Alabama National Guard, HHC 1-167 IN BN, Talladega, AL
10.2012 - 09.2013Read More
Temporary Military Technician / Supply Sergeant / Property Book Officer, GS-08
167th Infantry FSC, Alabama National Guard
01.2007 - 01.2008Read More
Tampa College of Lakeland
Associate Degree from Business Administration
Read More
Calhoun Community College
Basic Emergency Management Technician from Basic Emergency Technician
Read More
ADDITIONAL MILITARY EXPERIENCE
- Administrative NCO / Unit Public Affairs Representative — Alabama National Guard
- Maintained administrative records and databases; processed information under established requirements and deadlines.
- Served as liaison among military personnel, leadership, training organizations, and support agencies.
- Supervised personnel and coordinated daily operations, counseling, evaluations, logistics, and customer support.
- Supported Operation Noble Eagle (2001) security operations and the April 2011 tornado response, working with military, law enforcement, and emergency-response personnel.
- Served in family readiness and volunteer liaison roles, collecting information, coordinating volunteers, and supporting commanders and family-program leadership.