Angela Garcia

Worked in critical roles such as inbound & outbound problem solver, ICQA problem solver, IOL problem solver, donations, hazmat

and ICQA process guide. All my roles required me to use computers, scanners, printers, and multiple Amazon based applications. I am Amazon qualified for the handling of hazardous waste shipping and donations, working under New York

state regulations and requirements. I am also trained in pick, pack, stow, sortation, and all counts (SBC, SRC, CC) I participated in multiple IRDR’s and helped set a new record for defect rate. I assisted in the

process of reducing building waste by over 50% and helped form the current waste management system

• Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
• Maintained cleanliness and organization of dining area to ensure a welcoming environment..
• Resolved guest inquiries and concerns swiftly, contributing to overall positive dining experiences.

• Assisted in training new servers on menu items and service protocols.
• Adapted quickly to diverse customer needs, enhancing overall dining experience.
• Utilized POS system for accurate order entry and payment processing.
• Supported inventory management by monitoring stock levels of supplies and equipment.

• Delivered exceptional customer service in fast-paced dining environment.
• Managed order processing and ensured timely delivery of food and beverages.
• Collaborated with kitchen staff to maintain quality and presentation standards.
• Maintained cleanliness and organization of dining area throughout shifts.