Angela Geib-Pena
High Springs,FL
Summary
Results-driven Store Manager skilled in inventory management, team building, and customer service. Successfully enhanced operations through effective staff training and merchandising strategies, creating a positive shopping environment and driving sales growth.
Overview
10
10
years of professional experience
Work History
Store Manager
Dollar Tree Stores
Gainesville, Florida
03.2024 - Current
- Managed daily store operations and ensured adherence to company policies.
- Oversaw inventory management and conducted regular stock checks.
- Trained and supervised team members to enhance customer service skills.
- Implemented merchandising strategies to optimize product displays and sales.
- Resolved customer inquiries and complaints promptly and professionally.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Maintained a clean, organized, and safe shopping environment for customers.
- Monitored cash handling procedures to ensure compliance with company standards.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
Team Lead
Walmart
Gainesville, Florida
05.2016 - 02.2024
- Supervised daily operations of team to maintain service standards.
- Coordinated inventory management to optimize stock levels.
- Facilitated team meetings to communicate goals and expectations.
- Monitored employee performance and provided constructive feedback.
- Ensured compliance with safety protocols in all store activities.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated staff through positive reinforcement techniques.
Skills
- Inventory management
- Visual merchandising
- Cash handling
- Staff training
- Customer service
- Sales strategies
- Team building
- Employee supervision
- Time management
- Payroll management
- Employee scheduling
- Recruiting and hiring
- Accurate cash handling
- Policies and procedures
- Store opening and closing
- Vendor management
- Delegating work
- Personnel development
- Operations
- Store operations
- Retail sales techniques
- Product merchandising
- Opening and closing procedures
- Problem-solving
- Team building and leadership
Languages
Spanish
Limited
Timeline
Store Manager
Dollar Tree Stores
03.2024 - Current
Team Lead
Walmart
05.2016 - 02.2024