Angela Gonzalez
Sparks,NV
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
4
4
years of professional experience
Work History
Lead Sales
Kelly Moore
08.2023 - Current
- Handles payment transactions, cash and charge verifications and deposits, change verifications and safe withdrawals following company protocols.
- Processed bank reconciliation and financial reports to verify practice of proper due diligence.
- Accurately prepares and/or contributes to the processing of operational and sales documents.
- Collaborate with sales team in launching product promotions and developing strategies to generate and grow customer accounts.
- Promptly and effectively resolves customer and/or staff issues when the Store Manager is not available.
- Accurately handles the ordering process and receiving procedures, unloading, and stocking incoming inventory.
- Completed and filed necessary legal documentation in a timely manner.
Front End Assistant
Costco Wholesale
04.2023 - 07.2023
- Offered exceptional customer service and answering any questions or inquiries they may have. Collaborated with customer service team members to provide appropriate feedback.
- Overseeing and handling merchandise, returns, and exchanges.
- Basic sales technique, as this will equip the cashier with the basic persuasion skills to convince customers to add on additional sale items displayed by the register
- Teach, mentor, and assist other front-end sales associates.
- Created effective relationships with peers and upper management.
Shift Leader/Cashier
Panda Express
11.2019 - 02.2023
- Oversaw office inventory activities, delegating orders and requisitions, stocking and shipment receiving.
- Handle cash transactions accurately and efficiently, balancing the register at the end of each shift and Prepare daily reports and submit them to management.
- Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines.
- Lead and motivate a team of associates to ensure that all employees meet company and regulatory compliance, providing growth and development.
- Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Education
Associate of Arts - Business
Truckee Meadows Community College
Reno, NV05.2023
Skills
- Exceptional Leader
- Team Oriented
- Conflict Resolution Skills
- Multitasking
- Time Management
- Customer Service
- Customer Retention
- Product and Service Sales
Timeline
Lead Sales
Kelly Moore
08.2023 - Current
Front End Assistant
Costco Wholesale
04.2023 - 07.2023
Shift Leader/Cashier
Panda Express
11.2019 - 02.2023
Associate of Arts - Business
Truckee Meadows Community College
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