Angela Grisetti
West Palm Beach,FL
Summary
Professional with experience in customer service and food preparation, adept at maintaining high standards of sanitation and cleanliness. Demonstrated ability to monitor inventory levels and restock supplies efficiently, ensuring smooth operations during peak hours. Proven skills in cash handling and operating cash registers, contributing to accurate financial transactions. Experienced in training team members on safety protocols and company policies, fostering a collaborative work environment.
Overview
4
4
years of professional experience
Work History
Barista
Black Pearl Boba
Wellington, FL
03.2024 - Current
- Monitored inventory levels of supplies and restocked when necessary.
- Assisted in the preparation of baked goods including muffins, cookies, cakes.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Adhered to health department regulations concerning sanitation standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Dog Groomer
Scenthound
Wellington, FL
08.2023 - 01.2024
- Performed minor medical procedures such as gland expression and flea treatments.
- Attended training seminars or conferences related to pet care industry topics.
- Ensured safety of animals at all times by following established safety protocols.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Kept detailed records of services performed for each animal client.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
Sales Advisor
Best Buy
Wellington, Fl, FL
10.2021 - 08.2023
- Resolved customer complaints in a timely manner.
- Identified customer needs and tailored solutions accordingly.
- Provided customers with information on products and services available.
- Demonstrated product features and benefits to potential customers.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
Education
High School Diploma -
G-Star School of The Arts
Palm Springs, Fl05-2022
Skills
- Customer service
- Cash handling
- Food preparation
- Sanitation practices
- Recipe memorization
- Sales techniques
- Team training
- Problem solving
- Communication skills
- Customer relationship management
- Creative thinking
- Coffee and tea expertise
- Safe food handling practices
- Team leadership
- Decision-making
- Cash register operation
- Friendly and outgoing
- Speedy and efficient
- Sales expertise
- Hospitality service expertise
Timeline
Barista
Black Pearl Boba
03.2024 - Current
Dog Groomer
Scenthound
08.2023 - 01.2024
Sales Advisor
Best Buy
10.2021 - 08.2023
High School Diploma -
G-Star School of The Arts