Angela Guerra
Portland
Summary
Successful Bakery Manager with strong customer service skills and business acumen. Maintains reputation for quality and exceeds revenue goals through great leadership. Expert in inventory management, team supervision, and complaint resolution. Experienced bakery manager known for exceptional customer service and operational management. Strong background in inventory control and compliance, dedicated to creating appealing product displays that enhance sales and customer engagement.
Overview
28
28
years of professional experience
Work History
Assistant Bakery Manager
Whole Food Market
Portland
04.2022 - Current
- Assisted in managing daily bakery operations and staff scheduling.
- Trained new team members on bakery procedures and product knowledge.
- Ensured compliance with food safety regulations and quality standards.
- Coordinated inventory management and ordered supplies as needed.
- Implemented promotional displays to enhance product visibility and sales.
- Collaborated with other departments to ensure smooth store operations.
- Monitored production schedules to maintain freshness of baked goods.
- Provided excellent customer service and addressed inquiries effectively.
Bakery Manager
Fred Meyer
Portland
07.2017 - 03.2021
- Team management
- Schedule writing
- Inventory
- Shrink management
- Maintain bakery schematics
- Maintain holiday schematics
- Decorating
- Coordinated scheduling for staff to optimize workflow and meet production demands.
- Ensured compliance with food safety regulations during all bakery processes.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
Baby Registry Consultant
Babies r us
Portland
02.2011 - 07.2017
- Helped expecting parents with their registry
- Sales
- Customer service
Housekeeper
Portland Trailblazers/Rosegarden arena
Portland
01.1998 - 08.2003
- Cleaned Blazer locker room
- Cleaned owners room
- Cleaned owners apartment
- Cleaned equipment room
- Cleaned all Trailblazer areas
Education
high-school -
La Grande high-school
La Grande, Oregon06.1993
Skills
- Scheduling
- Order management
- Training
- Inventory
- Decorating
- Customer service
- Inventory management
- Food safety compliance
- Visual merchandising
- Production scheduling
- Staff training
- Attention to detail
- Problem solving
- Time management
- Adaptability
- Scheduling staff
- Bakery operations
Timeline
Assistant Bakery Manager
Whole Food Market
04.2022 - Current
Bakery Manager
Fred Meyer
07.2017 - 03.2021
Baby Registry Consultant
Babies r us
02.2011 - 07.2017
Housekeeper
Portland Trailblazers/Rosegarden arena
01.1998 - 08.2003
high-school -
La Grande high-school