Angela Guidice
Lake Worth
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Tap 42
Palm Beach Gardens
12.2023 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Assisted in menu knowledge, guiding guests' dining choices effectively.
- Prepared and served food and beverages with attention to quality standards.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Opened two stores: fully stocked, organized and prepared restraunts for opening day.
- Trained multiple candidates for hire.
- Promoted to management: took full control of the Food Runners and Host departments. Maintained full inventory of all dry storage items.
- Managed daily operations and staff scheduling for efficient workflow.
- Facilitated team meetings to discuss project updates and address concerns.
- Analyzed performance metrics and identified areas for operational improvement.
Server
Duffys
Wellington
09.2022 - 12.2023
- Handled cash transactions and processed payments efficiently at the register.
- Managed guest complaints professionally, ensuring a positive dining experience.
- Provided excellent customer service to ensure satisfaction.
Office Assistant
Sanctuary Gardens
Loxahatchee Groves
06.2023 - 11.2023
- Temporary position.
- Assisted in maintaining accurate records and filing systems for documentation.
- Facilitated communication between departments to ensure smooth workflow.
- Handled incoming calls and inquiries with professionalism and courtesy.
Barista Shift Supervisor
Dragonfly55
Andes
06.2021 - 07.2022
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory and ensured timely restocking of supplies and equipment.
- Ensured cleanliness and organization of workstations and dining areas.
- When needed, efficiently prepared food orders on kitchen line throughout busy hours.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Education
Some College (No Degree) - Associates of Science
Palm Beach State College
Lake Worth, FLSkills
- Food preparation
- Inventory management
- Team collaboration
- Attention to detail
- Menu item recommendation
- POS operation
- Safe food handling
- Dietary restrictions knowledge
- Memory retention
Timeline
Server
Tap 42
12.2023 - Current
Office Assistant
Sanctuary Gardens
06.2023 - 11.2023
Server
Duffys
09.2022 - 12.2023
Barista Shift Supervisor
Dragonfly55
06.2021 - 07.2022
Some College (No Degree) - Associates of Science
Palm Beach State College