Angela Hann
College Park,GA
Summary
Professional with extensive experience in decision-making and conflict resolution. Adept at evaluating complex information and delivering fair, unbiased outcomes. Known for strong analytical skills, critical thinking, and effective communication. Collaborative team player who adapts to evolving needs and consistently achieves results.
Overview
22
22
years of professional experience
Work History
Adjudicator
GVRA Department of Disability Services
01.2009 - Current
- Evaluated and adjudicated claims for benefits under governmental social insurance programs for disabled workers.
- Completed continuing disability reviews to ensure claimants continues to meet the qualifications for disability benefits.
- Analyzed and assessed data from physician statements, medical records, vocational reports, and related documentation.
- Facilitated effective dialogue with claimants and agents to ensure accurate information collection and resolution of claim form discrepancies.
- Compiled comprehensive written reports detailing research findings.
Testing Specialist
G E Money
01.2004 - 01.2008
- Managed the testing process for all new client conversions and start-ups. Wrote test scripts for the recovery unit. Executed scripts, monitored test results, communicated testing defects, and performed root cause analysis to determine defect and eliminate going forward.
- Led business assessments to optimize testing process through the use of standard repeatable tasks, tools and transitioning work.
- Supported conversion specific activities by managing Mocks and Dry-runs, validating data mapping, and facilitating defect resolution
- Liaison between Project Manager and IT testing team, responsible for the timely completion of Data Warehouse, Dialer, and Narex testing.
- Wrote and maintained the procedures documentation
Education
Bachelor of Science - Biology
Stillman College
Tuscaloosa, AL01-1988
Skills
- Conducted comprehensive evaluations of cases to ensure thorough analysis and informed decision-making
- Executed impartial judgment to ensure fair decision-making processes
- Demonstrated meticulous attention to detail in all tasks and projects
- Enhanced problem-solving capabilities to streamline operations
- Applied analytical reasoning to evaluate complex problems and develop effective solutions
- Facilitated strategic decision-making processes to enhance organizational effectiveness
Timeline
Adjudicator
GVRA Department of Disability Services
01.2009 - Current
Testing Specialist
G E Money
01.2004 - 01.2008
Bachelor of Science - Biology
Stillman College