ANGELA HEDGES
PARK CITY,Montana
Summary
Dynamic Sales Associate and Deli Department Manager with a proven track record at Reese & Rays IGA, enhancing customer satisfaction and streamlining operations. Skilled in POS system operation and exceptional customer engagement, I significantly boosted sales through strategic planning and inventory control. Renowned for an outgoing personality and adept at resolving conflicts, ensuring top-notch service standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate
Magic City Releaf
Rockvale, Montana
02.2022 - 02.2025
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Described merchandise and explained use, operation and care.
- Restocked shelves as needed to ensure sufficient inventory levels.
Deli Department Manager
Reese & Rays IGA
Laurel,, Montana
09.2010 - 05.2022
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Managed daily operations of the deli department including ordering, stocking, merchandising and pricing of products.
- Recognized by management for providing exceptional customer service.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Developed and implemented strategies to increase sales and profitability within the deli department.
- Handled cashier duties when necessary such as ringing up purchases, counting money, making change.
- Worked closely with upper management to develop new ideas and strategies that would improve efficiency or profits in the deli department.
- Established relationships with vendors to obtain quality products at competitive prices
- Resolved customer complaints promptly and professionally to ensure customer satisfaction.
Education
High School Diploma -
Grants Pass High School
Grants Pass, OR05-1985
Skills
- Outgoing personality
- Cash register operation
- Conflict resolution
- Customer engagement
- Reliable and punctual
- POS system operation
- Money handling
- Superb time management
- Inventory control procedures
- Order processing
- Cash handling accuracy
- Customer service
Certification
- I have had numerous licenses depending on my job. Including food serving,cpr and ASE (automotive)
Timeline
Sales Associate
Magic City Releaf
02.2022 - 02.2025
Deli Department Manager
Reese & Rays IGA
09.2010 - 05.2022
High School Diploma -
Grants Pass High School
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