Angela Rivera
Odessa,TX
Summary
Dedicated front desk clerk with a proven ability to enhance guest relations, ensuring a seamless check-in and check-out process while maintaining safety compliance.
Overview
4
4
years of professional experience
Work History
Fron desk clerk
Best Western Plus Hotel
Odessa, Texas
05.2026 - Current
- Greeted and welcomed guests at the front desk with professionalism.
- Managed guest check-ins and check-outs efficiently and accurately.
- Responded to guest inquiries and resolved issues promptly and courteously.
- Maintained cleanliness and organization of the front desk area consistently.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered incoming calls and directed them to the appropriate personnel.
- Assisted in training new front desk staff on procedures and policies.
- Collaborated with housekeeping to ensure room readiness for guests.
Dietary Aide
Genesis HealthCare
Silver City, New Mexico
09.2025 - 05.2026
- Prepared and served meals according to dietary guidelines and resident preferences.
- Supported kitchen staff in assembling meal trays for residents efficiently.
- Maintained cleanliness of kitchen and dining areas following health standards.
- Followed safety protocols while handling food and using kitchen equipment properly.
- Maintained a safe working environment by following all safety protocols.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
cashier
Corner Bakery Cafe
Las Cruces, New Mexico
11.2022 - 11.2023
- Processed customer transactions efficiently at Corner Bakery Cafe.
- Processed various payment methods at cash register.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the cashier area.
Education
High School Diploma -
Organ Mountain Highschool
Las Cruces05-2024
Skills
- Front desk operations
- Guest relations and service
- Payment processing
- Room booking
- Cash management
- Customer service
- Conflict resolution
- Hospitality services
- Guest meal service
- Workplace safety
- Microsoft office
Timeline
Fron desk clerk
Best Western Plus Hotel
05.2026 - Current
Dietary Aide
Genesis HealthCare
09.2025 - 05.2026
cashier
Corner Bakery Cafe
11.2022 - 11.2023
High School Diploma -
Organ Mountain Highschool