To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Liaison
Lee Health System
01.2023 - Current
Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
Reduced wait times for patients by accurately updating charts and promptly notifying physicians of changes in medical conditions or test results.
Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
CNA
Lee Health System
01.2020 - 12.2022
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted patients with daily living activities, promoting independence and dignity.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Supported ambulation and physical therapy needs by conducting planned exercise routines.