
Proven Service Advocate at Target, adept in complex problem-solving and exceptional customer service, significantly enhancing guest satisfaction. Skilled in decision-making and complaint handling, I excel in fast-paced environments, ensuring efficient service delivery and operational excellence. My expertise in customer interactions and operational improvements showcases a results-driven approach, aligning with key employer needs.
At Target I performed many duties.
Service Advocate: As service advocate I worked at the service desk. Duties included tending to guests inquiries, sorting reshop, getting online pick up and drive up orders for guests. When in drive up getting guests orders together and then taking them to their cars when they arrive. Doing returns and exchanges and always providing great customer service.
Checkout advocate : Greeting and checking out guest at the register. Bagging items appropriately while always providing fast and friendly service.
Self checkout attendant : Opening all self checkouts in the morning before store opens. Adding money to machines and clearing jams if any. Helping guests check themselves out and being there to help take sensors off and making sure to check ID’s when alcohol is purchased.