Dynamic manager with expertise in team performance, process implementation, and customer service. Proven ability to enhance productivity and improve resident well-being through effective staff training and inventory coordination.
Overview
6
6
years of professional experience
Work History
Manager
Refuel
Kershaw, South Carolina
04.2022 - 04.2026
Oversaw team performance and provided guidance to improve productivity and morale.
Implemented new processes to enhance customer satisfaction and service speed.
Trained staff on company policies, procedures, and best practices for efficiency.
Monitored inventory levels and coordinated restocking efforts as needed.
Caregiver
Heath Springs Residential
Heath Springs, South Carolina
02.2020 - 03.2025
Assisted residents with daily living activities and personal care needs.
Provided companionship and emotional support to enhance resident well-being.
Maintained cleanliness and safety of living spaces in accordance with health standards.
Documented daily care activities accurately in resident logs for record-keeping purposes.
Supported bathing, dressing and personal care needs.
Maintained clean and well-organized environment for client happiness and safety.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.