Office Assistant with 6 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with patients and colleagues. Supportive team player.
Dental Assistant since 1991, with 20 years experience
in Oral Surgery, and 14 years in various positions in General Dentistry.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Assistant/Dental Assistant
Miller Family Dentistry
Nashville, TN
04.2018 - Current
Greeted patients upon arrival at the office and escorted them to an examination room.
Performed administrative duties such as scheduling appointments, answering telephones, emails and updating patient records and processed payments.
Experienced with Eagle Soft Dental Software
Maintained patient charts, including medical histories, medications, and allergies.
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Managed incoming calls from patients regarding appointments or inquiries about services offered.
Training to verify insurance coverage information.
Provided chairside assistance to dentists during dental procedures.
Assisted with the setup of treatment rooms and sterilization of instruments.
Developed X-rays using digital imaging technology and processed them in accordance with safety regulations.
Registered Dental Assistant
Rick Kinnard, DDS
Murfreesboro, TN
04.2015 - 04.2018
Sterilized instruments and equipment in accordance with established protocols.
Prepared trays of instruments for dental procedures.
Assisted dentist in the administration of local anesthetics and nitrous oxide sedation.
Set up operatories with appropriate instruments for each procedure prior to patient arrival.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Oral Surgery Assistant
C. Michael Locke, DMD, MD
TULLAHOMA, TN
04.2001 - 04.2015
Assisted oral surgeons in preparing for and executing dental procedures.
Maintained and sterilized instruments, tools, and equipment used during dental surgeries.
Provided patient care before, during, and after surgery, including taking vital signs.
Prepared treatment rooms by setting up instruments, supplies, and medications needed for procedures.
Educated patients on pre-operative instructions as well as post-operative expectations.
Monitored patient's condition during surgery by observing vital signs and alerting surgeon of any changes or problems.
Documented patient medical histories and assisted with other paperwork related to the procedure.
Ensured that all safety protocols were followed throughout the duration of each procedure.
Assisted with suturing wounds closed following surgical operations when necessary.
Took impressions of teeth for fabrication of prostheses such as crowns or dentures.
Kept accurate records regarding patients' treatments performed in accordance with HIPAA standards.
Instructed patients on proper home care techniques following oral surgery.
Performed lab tests such as X-rays or blood work when requested by the surgeon.
Cleaned patient's mouth using suction devices to remove saliva or debris from mouth during procedure.
Collected specimens from biopsies or other tissue samples sent off for laboratory testing.
Assisted oral surgeon by preparing surgical area ahead of time so that procedures could take place.
Took part in surgical procedures by assisting oral surgeon.
Soothed anxious patients by effectively listening and demonstrating concern for individual fears.
Education
High School Diploma -
Shelbyville Central High School
Shelbyville, TN
05-1983
Skills
Dedicated Team Player
Strong Interpersonal Skills
Professional and Mature
Positive Attitude
Appointment Scheduling
Verbal Communication
Eagle Soft Proficiency
Equipment Sterilization
Procedure Support
Instrument Preparation
Patient Relations
Oral X-Rays
Dental Terminology Knowledge
Affiliations
I love attending Church at Long Hollow Baptist Church with my family
We love to travel, especially to the beach and the mountains!
We enjoy riding our Harley Davidson on the weekends.
I love to read!
Certification
Registered Dental Assistant with Nitrous Oxide Monitoring