Angela Lopez Navarro
Asheboro,NC
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Specialize in time management, data entry, and customer service skills. Excel at computer skills, communication, problem-solving, and adaptability, ensuring smooth office operations and positive student interactions. I operates well in both individual and team capacities, providing excellent work ethic to quickly adapt to changes and different processes. Resourceful and results-driven with a passion for growth and efficiency to meet the college's needs and increase education impact.
Always open for new ideas and changes to better the work environment and constantly seeking ways for improvement.
Overview
3
3
years of professional experience
Work History
PT Administrative Assistant
Randolph Community College, Asheboro, NC
Asheboro, NC
03.2024 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Developed and managed classes from start to finish, utilizing tools such as Colleague, Informer, DocuSign, and others."
- Welcomed students, provided information about classes, answered inquiries, and handled registration and payment
- Collaborated with multiple departments to plan and execute events for the College, while also contributing numerous innovative ideas to enhance the event experience
- Provided translation services for numerous students, ensuring they received the necessary assistance and had access to the tools required for their success.
Bookstore Staff Member and Coffee Shop Barista
Randolph Community College, Asheboro, NC
, NC
07.2022 - 03.2024
- Greeted customers, answered questions about products and services, and provided assistance with purchases.
- Performed general administrative tasks, such as filing paperwork, data entry, and answering phones.
- Resolved conflicts between customers in a professional manner while adhering to company policies.
- Assisted in the opening and closing of the Bookstore and Coffee shop, and closing out cash registers at the end of the day.
- Created promotional displays for advertising special events or promotions at the café.
- Monitored inventory levels of supplies and restocked when necessary.
- Advised customers on book selections based on their needs or interests.
- Assisted Spanish-speaking customers on several occasions by providing translation services and helping to overcome language barriers in the bookstore.
Server
Burrito Brothers
Asheboro, NC
01.2022 - 03.2024
- Performed opening and closing duties such as setting up the dining area, andrestocking supplies.
- Handled cash transactions accurately and maintained records of transactions as required by law and company policy.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Exercised focus to track tables and remember orders, while being quick on my feet to take orders promptly, meet customer needs, and anticipate requests.
Education
Associate of Arts -
Randolph Community College
North Carolina01-2023
High School Diploma -
Asheboro High School
Asheboro, NC06-2021
Skills
- Bilingual
- Customer service excellence
- Friendly and Helpful
- Teamwork and Collaboration
- Meeting planning
- Organizational Skills
- Office Administration
- Data Analysis
- Visual displays
- Social Media Marketing
- Attention to Detail
Languages
Spanish
Professional
Timeline
PT Administrative Assistant
Randolph Community College, Asheboro, NC
03.2024 - Current
Bookstore Staff Member and Coffee Shop Barista
Randolph Community College, Asheboro, NC
07.2022 - 03.2024
Server
Burrito Brothers
01.2022 - 03.2024
Associate of Arts -
Randolph Community College
High School Diploma -
Asheboro High School
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