Seeking to contribute acquired experience and stellar interpersonal communicative skills to an organization looking to increase their client base, customer retention and impact through quality service and personnel.
Overview
19
19
years of professional experience
Work History
Pt Administrative Assistant
Fabulous Events Clt
01.2017 - Current
Utilize excellent customer service and interpersonal skills to handle calls, inquiries and appointments
Bus Driver
First Student Bus, Co
01.2008 - 01.2016
Executed safe transportation and supervision of student passengers in accordance with safety regulations and school policy
Residential Assistant
Leadership Training Institute
01.2005 - 01.2008
Supervised youth in crisis within a transitional residential setting
Provided dispute mediation, life skills guidance, medication management and services navigation
Education
GED -
Hempstead High School
Hempstead, NY
08.1984
Skills
Customer Service
Dispute Resolution
Administrative Scheduling
Crisis Management
Bookings/Appt Setting
Communication Skills
Professional, warm, empathic, and keen communication skills have contributed to the success of previous employers and clients in reaching their goals in customer satisfaction, retention, and dispute resolution.
Associate Dean of Distance Learning at Wayne County Community College District - CLTAssociate Dean of Distance Learning at Wayne County Community College District - CLT