Angela Lowery
Murray,KY
Summary
Service-oriented professional versed in cultivating customer rapport to drive continuous satisfaction. Manages complex details and schedules to adhere to stringent timelines. Communicative problem-solver with excellent analysis and critical thinking skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Subscriber Advisor
Spring Life Behavioral Care, LLC
Remote
01.2023 - Current
- I am a subscriber for a peer support specialist
- Obtaining client information, authorization, and progress
Mastered Cosmetologist
Revolution H Salon
Paducah, KY
10.2018 - Current
- Washed, colored, cut and styled hair for high volume of clients daily.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Provided consultations to clients on beauty treatments, products and services.
Salon Manager
Great Clips
Paducah, KY
01.2014 - 10.2018
- Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Recruited, hired, evaluated and disciplined service staff members.
- Addressed customer problems quickly and according to service standards.
Commercial Sales Specialist
Lowe' Home Improvement
Milan, TN
04.2007 - 10.2012
- Monitored industry trends in order to stay ahead of the competition and capitalize on emerging opportunities.
- Listened to customer needs to identify and recommend best products and services.
- Maintained a database of prospective clients for use in future marketing effort.
Education
Bachelor's - Social Work
Murray State University
Murray, KY12-2024
Associate in Arts (AA) - General Studies
West Kentucky Community and Technical College
06.2022
Certification - Nursing Assistant
West Kentucky Community and Technical College
09.2021
Certification - Cosmetology
Ezell's Cosmetology School
10.2013
High school or equivalent -
Northside High School
05.2002
Skills
- Cosmetology
- Management Experience (6 years)
- Payroll (7 years)
- Patient Assessment (3 years)
- Customer service
- Account management
- Research
- Documentation review
- Goal-Oriented
- Client Documentation
- Teamwork and Collaboration
Certification
- AED Certification
- CPR Certification
- Cosmetology License
Affiliations
- Actively involved in activities within the school systems and community.
Accomplishments
- Member of the Honors Society
- President list at Murray State University
- Leadership training award
References
References available upon request.
Timeline
Subscriber Advisor
Spring Life Behavioral Care, LLC
01.2023 - Current
Mastered Cosmetologist
Revolution H Salon
10.2018 - Current
Salon Manager
Great Clips
01.2014 - 10.2018
Commercial Sales Specialist
Lowe' Home Improvement
04.2007 - 10.2012
Bachelor's - Social Work
Murray State University
Associate in Arts (AA) - General Studies
West Kentucky Community and Technical College
Certification - Nursing Assistant
West Kentucky Community and Technical College
Certification - Cosmetology
Ezell's Cosmetology School
High school or equivalent -
Northside High School
- AED Certification
- CPR Certification
- Cosmetology License
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