Goal-oriented district manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement, talent, boost overall performance, and develop people for future growth. Demonstrated experience in increasing productivity and enhancing the customer experience, while driving revenue and sales.
Hi, I’m
ANGELA MAGNESS
Gig Harbor,WA
Summary
Overview
19
years of professional experience
Work History
Signet Jewelers
District Manager
11.2006 - 04.2023
Job overview
- Lead, motivate, and inspire 15 stores/direct reports, 70+ total team members.
- Responsible for profit and loss in all Washington and Oregon store locations.
- Increased total district sales between 6-19% year over year for 6 consecutive years achieving total store volume of 13 million annually.
- Awards include DM of the year and highest sales volume increase.
- Enhanced profitability by developing and utilizing marketing and sales strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Charlotte Russe
Assistant Store Manager
10.2005 - 10.2006
Job overview
- Supervised day-to-day operations of $1,000,000 sales volume store to meet performance, quality and customer service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Victoria's Secret
Sales Lead
10.2004 - 10.2005
Job overview
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled cash register operations and customer transactions to process payments.
- Increased sales and customer satisfaction through personalized servicing.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Monitored sales team performance and provided constructive feedback.
Education
Arizona State University
from Retail Management
2018
University Overview
Ashford University
from Communications
2016
University Overview
Vandalia-Bulter High School
Diploma
2004
University Overview
Skills
- Multi-unit Management
- Team Development
- Operations Management
- Recruiting and Hiring
Affiliations
Affiliations
Women In Retail Leadership Member
Timeline
District Manager
Signet Jewelers
11.2006 - 04.2023
Assistant Store Manager
Charlotte Russe
10.2005 - 10.2006
Sales Lead
Victoria's Secret
10.2004 - 10.2005
Arizona State University
from Retail Management
Ashford University
from Communications
Vandalia-Bulter High School
Diploma