Angela Mancera
San Antonio
Summary
Dependable and adaptable professional with a strong desire to excel in a company that values knowledge and skills, while making significant contributions to employer success.
Overview
12
12
years of professional experience
Work History
Receptionist
Alamo Heights Independent School District
05.2022 - Current
- Substitute Coordinator
- Student Teacher/Observer Coordinator
- Benefits Liaison
- Department Web Master
- Collect tuition payment and process receipts for parents
- Balanced petty cash monthly
- Processed onboarding for all new substitutes, helped with any issues substitutes or campuses have regarding assignment for a substitute
- Resolved employee or parent problems/complaints
- Managed multiple tasks and met time-sensitive deadlines
- Maintained confidentiality of any information for employees/issues
Insurance Follow up Specialist
Ut Health Science Center of San Antonio
05.2019 - 05.2022
- Reviews claims that have been adjudicated by Medicare, Medicaid, and Commercial carriers for appropriate billing
- Addresses denied claims, claims pended for medical necessity and claims pending for supporting documentation and/or medical records by working with various teams such as clinic staff, registration staff, and coding staff to complete appeals
- Extracts information regarding patient treatment from medical records and works closely with coding staff to compose individualized appeal letters
- Identifies payor-specific patterns or trends regarding denials and reports to management for communication to Medical Departments and Administrators
- Makes the necessary recommendations regarding billing and edit creation to reduce denials
- Remains current in all payor-specific guidelines
- Utilizes various collection processes such as appeals or collection notices by mail, electronic correspondence, and telephone communication with payor representatives
Reimbursement Specialist
Consumer Direct Services of Texas
06.2018 - 05.2019
- Reduce aging buckets exceeding 90 days and maintain aging report less than 90 days
- Conduct audits using excel reports to insure proper billing
- Request and process write off requests and adjustments
- Pro- actively work various reports to assist offsite staff in maintaining proper documentation required for billing
- Receive daily checks from insurance companies and download them into computer software
- Process payroll and timesheets for clients
- Phone interaction with insurance companies for benefit details
- Work as part of a team and other duties as assigned
Insurance Follow-Up Specialist
South Texas Radiology Group
07.2016 - 03.2018
- Electronically/ Manually send out claims on radiology bills for all Methodist hospitals in south Texas
- Verify insurance eligibility for patients
- Maintain Aging Report
- Memorizing In-House codes for insurance billing purposes
- Scheduling special procedures for doctors
- Interact with insurance companies to get patients benefit details
- Verify ICD 10 Code, CPT Code, and modifiers are correct for billing insurance companies
Cashier
GUADALUPE LUMBER CO
12.2013 - 11.2015
- Daily interaction with customers
- Handled money daily
- Memorize codes and prices needed for daily duties
Server
EL TROPICANO RIVERWALK HOTEL
02.2013 - 12.2013
- Self-Supervised
- Customer Service
- In charge of inventory
- Worked Espresso as server
Education
Medical Billing And Coding -
Lamson Institute
San Antonio, Texas07.2016
Undergraduate -
Palo Alto College
San Antonio, Texas12-2011
Graduate – Diploma -
McCollum High School
San Antonio, Texas05-2010
Skills
- Organization
- Document management
- Administrative support
- Calendar management
- Mail distribution
- Scheduling
- Verbal and written communication
- Multitasking and prioritization
- Phone etiquette
Timeline
Receptionist
Alamo Heights Independent School District
05.2022 - Current
Insurance Follow up Specialist
Ut Health Science Center of San Antonio
05.2019 - 05.2022
Reimbursement Specialist
Consumer Direct Services of Texas
06.2018 - 05.2019
Insurance Follow-Up Specialist
South Texas Radiology Group
07.2016 - 03.2018
Cashier
GUADALUPE LUMBER CO
12.2013 - 11.2015
Server
EL TROPICANO RIVERWALK HOTEL
02.2013 - 12.2013
Medical Billing And Coding -
Lamson Institute
Undergraduate -
Palo Alto College
Graduate – Diploma -
McCollum High School
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