Angela Markle
Orangeville,PA
Summary
Resourceful Spa Owner with notable productivity in completing tasks efficiently. Possess specialized skills in customer service, marketing strategies, and staff management. Excel at communication, team leadership, and problem-solving to enhance overall client satisfaction and operational success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Spa Owner
Wind n sea spa
Bloomsburg , PA
11.2022 - Current
- Developed and implemented a comprehensive marketing strategy to increase spa services revenue.
- Managed day-to-day operations of the spa, including scheduling appointments, supervising staff, and ensuring customer satisfaction.
- Conducted regular staff meetings to discuss new procedures and policies.
- Developed a loyalty program for repeat customers, resulting in increased sales volume.
- Maintained accurate financial records of all transactions related to the business operations of the spa.
- Established relationships with local businesses to create referral opportunities for potential customers.
- Ensured that the facility was always properly stocked with necessary supplies and materials needed for treatments.
- Responded promptly to customer complaints or inquiries regarding services offered at the spa.
- Inspected areas of the facility regularly to ensure they were clean and safe for guests.
Education
Cosmetology License -
Columbia Montour AVTS
Bloomsburg 06-1998
Skills
- Spa operations
- Promotional Events
- Employee Training
- Staff Management
- Appointment Scheduling
Timeline
Spa Owner
Wind n sea spa
11.2022 - Current
Cosmetology License -
Columbia Montour AVTS