Consuela Dickerson-Whitfield
Snellville,GA
Summary
Dynamic entrepreneur with a proven track record in the health and wellness industry, notably as the owner of ATL Mobile Med Spa and Wellness Center. Expert in budget planning, relationship building, and patient care, I've successfully enhanced operational efficiency and customer satisfaction. My leadership at SwayFit LLC showcases exceptional staff management and promotional event execution, and love for my fitness career and the industry; driving substantial business growth.
Overview
22
22
years of professional experience
Work History
Spa Owner
ATL Mobile Med Spa and Wellness Center
09.2020 - Current
- Evaluate suppliers to maintain cost controls and improve operations
- Train and motivate contractors to perform special business events and fundraisers.
- Consult with customers/patients to assess needs and propose optimal solutions and treatment protocols
- Manage day-to-day business operations
- Provide exemplary customer service
- Maintain proper patient records, payroll, and daily calender
SwayFit LLC
Self-Employed
08.2004 - Current
- Owner and operator of SwayFit Personal Training and Massage Therapy
- * SwayFit is a health and fitness provider through which we motivate and educate the general public about preventative health maintenance and overall upkeep of the body through means of exercise, nutrition, and stress reduction.
- Handle customer issues and providing the best in customer service.
- Analyze client data and create programs for individual's fitness goals
- Manage and sell product and services
- Cultivate interpersonal skills by building positive relationships with others.
Franchise Owner
Ladies Workout Express
04.2002 - 08.2004
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Cultivated strong relationships with customers via in-store connections and strong social media presence.
- Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in health and fitness market.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
Education
No Degree - Chiropractic
Life University
Marietta, GABachelor of Science - Nursing
University of Cincinnati
Cincinnati, OHCertifications - Medical Massage And Neuromuscular Therapy
Atlanta School of Massage
Atlanta, GABachelor of Science - Health Management And Administration
University of Phoenix
Tempe, AZHigh School Diploma -
Sandusky High School
Sandusky, OH06.1990
Skills
- Employee Training
- Budget Planning
- Promotional Events
- Spa operations
- Appointment Scheduling
- Health and Safety Regulations
- Regulatory Compliance
- Staff Management
- Facility Maintenance
- Public Speaking
- Microsoft Office, PowerPoint, Excel, Canvas, and more
- Relationship Building
Accomplishments
- Won several state and national titles in professional figure and fitness competitions
- Collaborated with a team of 4 to successfully develop and implement Families Get Fit in the City of Snellville
- Collaborated with a team of 3 to successfully donate massage services to Berkmar High School, Mazzawi Family Dentist, Stone Mountain, Georgia Preparatory School, and Faith-Based Ministries
Dance, Weight Training, Writing, Flute
Dance, playing classical flute, writing poetry, and weight training make up a huge part of my life when it comes to extracurricular activities. It is my way of creating a healthy work/life balance.
Timeline
Spa Owner
ATL Mobile Med Spa and Wellness Center
09.2020 - Current
SwayFit LLC
Self-Employed
08.2004 - Current
Franchise Owner
Ladies Workout Express
04.2002 - 08.2004
No Degree - Chiropractic
Life University
Bachelor of Science - Nursing
University of Cincinnati
Certifications - Medical Massage And Neuromuscular Therapy
Atlanta School of Massage
Bachelor of Science - Health Management And Administration
University of Phoenix
High School Diploma -
Sandusky High School
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