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Strategis and Data- driven Patient Connection Center Supervisor with 15 + years of experience in high - volume patient engagement and revenue cycle operations. Expert in leading multi- disciplinary teams of registrars and schedulers to manage complex scheduling lines. Proven track record of optimizing KPI's managing SLA adherence scores, and facilitating communication between clinical partners and administrative staff.

Experienced healthcare administrative professional with 5+ years managing insurance authorizations, prior approvals, and patient coordination across multiple offices. Skilled in portal-based insurance verification, scheduling, inventory management, and EMR documentation. Adept at multitasking, problem-solving, and supporting clinical teams in a remote environment. Seeking a part-time remote chat or messaging-based role (15–20 hrs/week) with availability to transition to full-time as opportunities arise.

Dynamic Family Nurse Practitioner with extensive experience at Piedmont Healthcare, excelling in patient care advocacy and health promotion. Proven ability to diagnose and treat complex health issues while leading interdisciplinary teams. Recognized for delivering high-quality patient service and fostering innovative solutions in clinic operations. Committed to continuous improvement and effective communication.

Tech-savvy innovator with hands-on experience in both familiar and unfamiliar technologies and a STRONG passion for 'round-the-clock improvement. Skilled in finding space for technological advancement and creating effective solutions. Good at leveraging new tools and methods to solve problems and promote productivity. Great adapting to fast-paced environments and driving technological advancements.

 Developed key skills in business management and strategic decision-making in collaborative business environment. Focused on transitioning to new field while leveraging financial planning and market analysis expertise. Aiming to bring innovative solutions and effective leadership to new challenges. 

Dynamic and dedicated professional with a strong background in customer service and equipment operation, honed at Fayetteville Ford. Proven ability to enhance client satisfaction and streamline workflows, while ensuring safety compliance and quality assurance. Skilled in training and mentoring team members, fostering a collaborative and efficient work environment.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Compassionate and detail-oriented Certified Nursing Assistant with extensive experience at Arbor Care Center-Valhaven. Proven ability to enhance patient well-being through effective communication and personalized care plans. Skilled in infection control protocols and competent at multitasking, ensuring high-quality support for residents while maintaining compliance and documentation standards.


  Invision
  OAS Gold
  Athena Net
  Cerner
  Powerchart
  Pace Art
  Siemens Document Imaging
  Muse System
  Navinet
  Eclinical Works
  Microsoft Office and Excel
  CPR certified

Dedicated, hardworking Lead Medical Assistant / Assistant Office Manager equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards. Hardworking competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with scheduling outpatient procedures.

Certified Medical Assistant (CMA), Phlebotomy Technician (PT), Certified Nurse Assistant (CNA) and BLS Certified Healthcare Professional with 7+ years of experience in patient care, clinical procedures, and administrative support. Proficient in venipuncture, vital signs monitoring, EHR management, and assisting physicians with exams and procedures. Passionate about providing exceptional patient care while maintaining strict adherence to HIPAA, OSHA, and infection control protocols. Bilingual in English and Spanish. Seeking a medical assistant or phlebotomy role in a hospital, clinic, or private practice to contribute expertise and enhance patient outcomes.

Angela Marsh

Summary

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Certified Medical Assistant

Medical Technician

Education

Associate of Applied Science - Allied Health Sciences

No Degree - Pre-Nursing

Skills

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Certified Medical Assistant

Medical Technician

Associate of Applied Science - Allied Health Sciences

No Degree - Pre-Nursing

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