Angela McGraw
Summary
Highly-motivated Probation Officer with 3 1/2 years experience in the criminal justice system, including case management, field supervision, weapons training and juvenile rehabilitation. Professional with excellent communication, organization and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Probation Officer II
San Bernardino County Probation Department
06.2022 - Current
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Maintained compliance with all legal statutes, policies and procedures.
- Trained and mentored junior officers on best practices in probation supervision techniques.
Server
Lazy Dog Restaurant & Bar
05.2020 - 05.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Resolved customer complaints promptly, ensuring positive dining experiences and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Intern- College Academy
Riverside District Attorney’s Office
06.2017 - 12.2019
- S.A.F.E Task Force
- Served Search Warrants
- Probation/Parole checks
Host/Cashier/Server
Buffalo Wild Wings
09.2016 - 09.2019
- Managed reservation system efficiently, optimizing table turnover and guest experience.
- Addressed guest inquiries and concerns swiftly, maintaining high satisfaction levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Trained new servers on menu knowledge and service standards.
Staff Coach
Kips Gymnastics, Corona, CA
06.2012 - 07.2015
- Coached gymnastics to youth from ages 3-17
- Mentored junior coaches, fostering an environment of collaboration and continuous learning.
Education
Bachelor of Science - Criminal Justice
California Baptist University
Riverside, CA05.2018
Master of Arts - Forensic Psychology
California Baptist University
Riverside, CA05.2020
Skills
- Organized
- Hard working
- Positive attitude
- Training and mentoring
Timeline
Probation Officer II
San Bernardino County Probation Department
06.2022 - Current
Server
Lazy Dog Restaurant & Bar
05.2020 - 05.2022
Intern- College Academy
Riverside District Attorney’s Office
06.2017 - 12.2019
Host/Cashier/Server
Buffalo Wild Wings
09.2016 - 09.2019
Staff Coach
Kips Gymnastics, Corona, CA
06.2012 - 07.2015
Bachelor of Science - Criminal Justice
California Baptist University
Master of Arts - Forensic Psychology
California Baptist University