ANGELA MEYERS

Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed incoming calls and directed to appropriate department.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
• Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
• Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
• Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.

• Improved data accuracy by meticulously inputting information into the system.
• Developed strong attention to detail for error-free data entry and analysis.

• Provided exceptional support to management, assisting in daily operations and decision-making processes.
• Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
• Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.