Summary
Overview
Work History
Education
Skills
References
Certification
Interests
Timeline
Generic

Angela M. Gallegos-Alualu

Pagosa Springs,CO

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Detention Officer

Southern Ute Detention Center
02.2024 - Current
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.

Rural Route Mail Carrier

United States Postal Services
07.2019 - Current
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.

Animal Control Officer

Archuleta County Sheriff's Office
03.2022 - 10.2022
  • Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
  • Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
  • Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.

Detention Officer

Southern Ute Detention Center
01.2020 - 03.2021
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.

Administrator

BeeHive Homes of Pagosa Springs
03.2018 - 05.2019
  • Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
  • Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
  • Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
  • Ensured compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
  • Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
  • Developed and distributed employee work schedules based on operational needs and employee requests

Education

Bachelor of Arts - Liberal Studies

Sonoma State University
Rohnert Park, CA
05-2009

Skills

  • Clear oral/written communication
  • Scheduling and calendar management
  • Documentation and control
  • Documentation expertise
  • Office management software
  • Customer Relations
  • Inventory and restocking
  • Drug safety

References

  • James Martinez, Patrol Deputy/Archuleta County Sheriff’s Office, (970) 398-5099
  • Bill Lucero, Patrol Deputy/Archuleta County Sheriff’s Office, (970) 398-0482
  • Wade Spencer, Patrol Sergeant/Archuleta County Sheriff’s Office, (970) 398-0663

Certification

  • First Aid Certification - American Red Cross.
  • Cardiopulmonary Resuscitation (CPR) - American Heart Association.

Interests

  • Horseback Riding
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Animal Care
  • Ranching

Timeline

Detention Officer

Southern Ute Detention Center
02.2024 - Current

Animal Control Officer

Archuleta County Sheriff's Office
03.2022 - 10.2022

Detention Officer

Southern Ute Detention Center
01.2020 - 03.2021

Rural Route Mail Carrier

United States Postal Services
07.2019 - Current

Administrator

BeeHive Homes of Pagosa Springs
03.2018 - 05.2019
  • First Aid Certification - American Red Cross.
  • Cardiopulmonary Resuscitation (CPR) - American Heart Association.

Bachelor of Arts - Liberal Studies

Sonoma State University
Angela M. Gallegos-Alualu