Meghan Sheridan
Pagosa Springs,CO
Summary
Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Club Wyndham Pagosa
2023 - 01.2025
- Assist the General Manager with the daily operations of the resort to ensure exceptional vacation experiences for our guests.
- Developed and implemented sustainability strategies aligned with corporate goals and regulatory requirements.
- Advocated for sustainable supply chain management practices among vendors and suppliers.
- Effective change management through technical skills and leading with the emotional intelligence necessary to inspire action and sustain results.
- Collaborated with management to optimize budget allocation for property maintenance and enhancements.
Supervisor Guest Services, Food and Beverage & Activities
Club Wyndham Las Vegas
01.2014 - 01.2020
- Managed relationships with local vendors and tourism stakeholders to optimize partnerships.
- Led team training programs to enhance staff performance and efficiency in service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Guest Services Manager
Club Wyndham
01.2020 - 2023
- Establish and maintain 100% operational compliance score for the guest services department.
- Attention to detail and problem-solving to respond appropriately to the guest and team member needs.
- Led guest service initiatives to enhance overall customer satisfaction and retention.
Education
Bachelor of Science - Hotel Administration
University of Nevada
Las Vegas, NV01.2016
Associate of Applied Science - Hospitality Administration And Management
Northern Virginia Community College
Annandale, VA05-2010
Skills
- Communication
- Collaboration
- Staff development
- Employee relations
- Organization
- Time management
- Resourceful
- Adaptive
Websites
Certification
CPR/First Aid – Health & Safety Institute, 2024
Additional Information
- Advanced knowledge of Microsoft Office suite, Adobe and HRIS systems
- Volunteer for Rise Above Violence & Pagosa Community Initiative
Timeline
Guest Services Manager
Club Wyndham
01.2020 - 2023
Supervisor Guest Services, Food and Beverage & Activities
Club Wyndham Las Vegas
01.2014 - 01.2020
Assistant General Manager
Club Wyndham Pagosa
2023 - 01.2025
Bachelor of Science - Hotel Administration
University of Nevada
Associate of Applied Science - Hospitality Administration And Management
Northern Virginia Community College