Angela Morales

• Maintained human resources information system and kept employee files up to date and accurate.
• Conducted new employee onboarding and provided ongoing orientation training for union and non-union employees.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Process and manage invoice payments
• Respond to unemployment verifications and state unemployment claims
• Reviewed human resources paperwork for accuracy and completeness.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Handled employee inquiries and complaints regarding policy and benefits issues.
• Improved employee onboarding experience, creating welcoming environment for new hires.
• Ordered office supplies per request
• During my time at Care New England I assisted three different operating units: Corporate, Women's and Infants Hospital and Care New England Medical Group

• Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
• Supported department projects and health initiatives.
• Organized wellness events for diverse communities.
• Tracked member experience data across programs and campaigns
• Collaborated with partners like the RI Dept. of Elderly Affairs , Progresso Latino, and senior centers .
• Analyzed data from multiple sources for actionable insights.
• Conducted educational seminars and promoted member engagement in Spanish and English.
• Inventory
• Assisted in developing marketing materials geared towards increasing customer engagement levels across various channels.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Provided Spanish-English translation services at events.
• Facilitated online and off-site enrichment learning activities.
• Worked directly with youth in Providence Public Schools .

• Partnered with the Boys and Girls Club of Providence to plan youth programs and events.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
• Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.

• Assisted with planning and coordinating day-to-day and special program activities.
• Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
• Supported the development of new programs through thorough research and analysis of industry trends.
• Supported planning and coordination of childcare program and associated activities.
• Prepared clearly written and formatted documents and reports.

Worked Summer June 2018- August 2018

June 2019- September 2019

June 2021 - July 2021