Angela Moreno Rodriguez
Canyon Country,CA
Summary
At The Cheesecake Factory, I excelled in guest engagement and multitasking, managing multiple tables with efficiency and a professional demeanor. My strong work ethic and ability to foster warm relationships enhanced guest satisfaction and team productivity, showcasing my commitment to service excellence and collaborative success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Cheesecake Factory
Valencia, CA
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Reference numbers- General Manager/Laws Barajas- +1 (661) 286-1249
- Manager- David Cerón/ +1 (661) 675-8801
Education
Canyon High School
Canyon CountrySkills
- Strong Work Ethic
- Guest Engagement
- Professional Appearance
- Service prioritization
Certification
Certified Phlebotomy Technician
Languages
Spanish
Professional Working
Timeline
Server
The Cheesecake Factory
09.2021 - Current
Canyon High School