Hi, I’m
Angela Morris
South Bend,IN
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
22
years of professional experience
Work History
KrogerSouth Bend, IN
Cashier
08.2023 - Current
Job overview
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Securitas Security ServicesSouth Bend, IN
Site Supervisor
09.2018 - Current
Job overview
- Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
- Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
- Assisted in resolving conflicts between subcontractors, vendors or clients as required by management.
- Ensured that workers followed safe work practices when operating machinery or performing hazardous tasks.
- Conducted regular training sessions with staff to ensure compliance with company policies and procedures.
Andy FrainSouth Bend, IN
Security Officer
10.2016 - 09.2018
Job overview
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Enforced access control measures in accordance with established procedures.
- Investigated all reported incidents of theft or vandalism on premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
Krystal's RestaurantAtlanta, Georgia
Cashier
08.2002 - 08.2015
Job overview
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Used suggestive selling techniques to promote add-on sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Penn High SchoolMishawaka, IN
GED
05-2019
Ivy Tech Community College of IndianaSouth Bend, IN
Some College (No Degree) from General Studies
Skills
- Drawer balancing
- Returns processing
- Customer Assistance
- Cash Register Operation
- Cash Handling
- ID Verification
- Customer Service
- Order Packaging
- Written and verbal communication
- Customer service excellence
Timeline
Cashier
Kroger
08.2023 - Current
Site Supervisor
Securitas Security Services
09.2018 - Current
Security Officer
Andy Frain
10.2016 - 09.2018
Cashier
Krystal's Restaurant
08.2002 - 08.2015
Penn High School
GED
Ivy Tech Community College of Indiana
Some College (No Degree) from General Studies