Summary
Overview
Work History
Education
Skills
Accomplishments
cooking, crafts, gardening, sports.
Timeline
Generic

Angela Murray

Melrose,FL

Summary

  • Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
  • Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
  • Reliable and upbeat assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

32
32
years of professional experience

Work History

Market Assistant

Bambi's Farm Market
04.2014 - 11.2017
  • Maintained a clean working environment, adhering to safety protocols and ensuring a productive and professional atmosphere.
  • Contributed creative ideas during brainstorming sessions for innovative marketing campaigns that drove revenue growth.
  • Used Square, cash register, unloaded produce for market.
  • Sorted and restock product to insure customer service.
  • Provided excellent customer experience.

Forklift Operator/General Warehouse Associate

Kraft Foods Mixing Center
06.1998 - 04.2003
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

Waitress

Bamboo House Chinese Restaurant
03.1994 - 10.1997
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Manager

Tinks Restaurant
02.1986 - 06.1994
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Education

Associate of Science - Health Care Administration

Ohio University
Athens, OH
06.2003

High School Diploma -

Hurricane High School
Hurricane, WV
06.1978

Skills

  • CRM Management
  • Brand Awareness
  • Pricing strategy
  • Competitor Analysis

Accomplishments

  • Supervised team of 16 staff members.
  • Collaborated with team of 10 in the development of restaurant menu.
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Maintained busy nights with reservation sheet.

cooking, crafts, gardening, sports.

I absolutely love cooking on all the special holidays. My secret recipe for marinated grilled chicken has all my friends and family begging for the delicious chicken. 

I also enjoy crafts. Making something come to life is exciting.

My husband and I both love to garden. Flowers and vegetables are one of our favorite things to grow.

Football is all I have to say.

Timeline

Market Assistant

Bambi's Farm Market
04.2014 - 11.2017

Forklift Operator/General Warehouse Associate

Kraft Foods Mixing Center
06.1998 - 04.2003

Waitress

Bamboo House Chinese Restaurant
03.1994 - 10.1997

Manager

Tinks Restaurant
02.1986 - 06.1994

Associate of Science - Health Care Administration

Ohio University

High School Diploma -

Hurricane High School

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Angela Murray