Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Neal

Lake Stevens

Summary

Dynamic Account Executive with a proven track record in lead generation and expertise in resolving customer issues. Known for cultivating strong client relationships and driving business growth through innovative marketing initiatives and exceptional communication skills. Committed to delivering top-notch customer service while consistently enhancing client satisfaction and loyalty. Passionate about leveraging expertise to create impactful solutions that meet client needs and exceed expectations.

Overview

8
8
years of professional experience

Work History

Client Services Account Manager

Body Motion PT
07.2024 - Current
  • Developed strategic partnerships with key stakeholders to optimize client service delivery.
  • Creating detailed reports outlining client feedback on existing products and services and proposing new ideas for improvement.
  • Coordinating with internal departments to ensure that all customer requests are fulfilled within established timelines.
  • Coordinated with sales teams to convert leads into successful customer opportunities.
  • Maintaining accurate records of customer interactions and transactions for future reference purposes.
  • Evaluating existing customer service tools and identifying gaps in order to recommend suitable solutions.

Senior Account Executive

Hubbard Broadcasting
09.2021 - 07.2024
  • Meeting and exceeding monthly, quarterly, and annual budgets including spot, digital, and new direct business
  • Consistent Business Developmemt and management
  • Crafted and executed sales presentations targeting decision makers.
  • Working closely with other departments in creating effective promotional sales solutions for clients
  • Developed and delivered presentations to agency personnel showcasing station audience attributes.

Senior Multimedia Specialist

Sound Publishing
05.2018 - 09.2021
  • Responsible for maintaining and cultivating customers within territory
  • Developed successful strategic sales plans, balancing company demands, customer knowledge, and competitor expertise to differentiate products and maximize
  • Exceeded quotas monthly with continuous product pushes and attention to customer needs
  • Acted as both a trainer and a mentor for incoming new hires

Outside Sales Representative

Stop Bugging Me Pest Control
07.2017 - 05.2018
  • Drove revenue through cold calling in person
  • Maintaining existing client relationships to include billing, customer service inquiries and renewals
  • In person consultations and proposals to exhibit the benefits of pest services and proposed service plan

Education

Some College (No Degree) -

Shoreline Community College
Seattle, WA

High School Diploma -

Bothell High School
Bothell, WA

Skills

  • Sales (20 years)
  • Customer Service (20 years)
  • Microsoft Office (20 years)
  • Cold Calling Master
  • CRM Software (Sugar, Salesforce, Efficio, PtEverywhere)
  • Business Development
  • Presentation Skills
  • Outside Sales

Timeline

Client Services Account Manager

Body Motion PT
07.2024 - Current

Senior Account Executive

Hubbard Broadcasting
09.2021 - 07.2024

Senior Multimedia Specialist

Sound Publishing
05.2018 - 09.2021

Outside Sales Representative

Stop Bugging Me Pest Control
07.2017 - 05.2018

Some College (No Degree) -

Shoreline Community College

High School Diploma -

Bothell High School

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