Angela Nguyen
Marietta,Georgia
Overview
10
10
years of professional experience
Work History
Field Sales Representative/Account Manager
BOEHRINGER INGELHEIM
Chicago, IL
10.2023 - 10.2024
- Established and maintained relationships with 75+ veterinary practices through regular follow-ups
- Led product training sessions to educate customers on product benefits, resulting in a 20% increase in brand awareness and understanding
- Exceeded sales quotas at 103%, leveraging product knowledge and customer engagement
- Effectively launched 3 new products helping customers through the adoption process, contributing to 16% increase in sales for brand category
- Analyzed sales and customer data using Excel and Tableau, creating reports to drive decision-making
- Collaborated with cross-functional teams to address customer inquiries, align strategies, and share insights
- Generated digital marketing campaigns promoting products, new updates, and special offers
Sales Development Representative/Inside Sales
BOEHRINGER INGELHEIM
Chicago, IL
06.2022 - 10.2023
- Achieved monthly metrics by achieving 50 calls/day, 5 orders/day, $100k+ sales, and scoring 32+ on call quality
- Engaged customers by actively listening to needs, tailoring product and services to find best solutions
- Successfully integrated new product into 15 clinics during 10-week assignment
- Researched prospects, utilizing CRM tools (Salesforce) for track interactions and pre-call planning
- Surpassed sales quota at 104% in first year by creating dispensing strategies and spreadsheets to highlighting savings
Assistant Manager
bartow Nails and Spa
Cartersville, GA
02.2015 - 05.2022
- Trained 4 new hires in technical skills and monitored performance to ensure exceptional customer service
- Handled customer inquiries and complaints, resolving issues quickly and professionally, achieving 95% customer satisfaction rate
- Tracked daily sales, processed payments, and generated sales reports
- Managed salon inventory, tracked product usage, and ordered supplies to prevent shortages
- Conducted daily operations, overseeing client check-ins, scheduling, and managing appointments
- Worked with manager to create and develop promotional offers and loyalty programs to boost sales by 20%
Education
Bachelor of Business Administration - healthcare management
Georgia Highlands College
Rome, GA05.2020
Associates of Science -
Georgia Highlands College
Cartersville, GA05.2018
Skills
- Customer Training
- Product Knowledge
- Data Analysis
- Communication
- Relationship Management
- Strategic Thinking
- Project Management
- B2B sales
- Upselling
- MS Office Tools
- Account Management
- CRM Software
- Inventory Management
- Collaboration
Awards
- Top Sales Development Representative, 2022-2023
- President's List
- Fall 2017
- Spring 2018
Timeline
Field Sales Representative/Account Manager
BOEHRINGER INGELHEIM
10.2023 - 10.2024
Sales Development Representative/Inside Sales
BOEHRINGER INGELHEIM
06.2022 - 10.2023
Assistant Manager
bartow Nails and Spa
02.2015 - 05.2022
Bachelor of Business Administration - healthcare management
Georgia Highlands College
Associates of Science -
Georgia Highlands College