Angela Olascoaga Rodriguez
Houston,TX
Summary
Experienced with managing client accounts and optimizing client satisfaction through tailored solutions. Utilizes comprehensive knowledge of account management practices to foster long-term client relationships. Track record of effective communication and problem-solving in team-oriented setting.
Overview
5
5
years of professional experience
Work History
Account Specialist
Teadit North America
05.2021 - Current
- Resolved complex account issues, restoring client confidence and preserving business relationships.
- Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
Personal Banker
First Convinience Bank
02.2020 - 04.2021
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Cross-sold bank products and services to meet customer needs and provide options.
Education
Associate of Arts - Medical Billing & Coding
San Jacinto College
Pasadena, TX07-2022
Skills
- Account administration
- Customer relationship development
- Problem-solving
- Microsoft office proficiency
- Bilingual
Timeline
Account Specialist
Teadit North America
05.2021 - Current
Personal Banker
First Convinience Bank
02.2020 - 04.2021
Associate of Arts - Medical Billing & Coding
San Jacinto College
Similar Profiles
George MontoyaGeorge Montoya
Crater at TeaditCrater at Teadit
Naftale HirdNaftale Hird
Investments Compliance Manager at QBE North America, Investments Compliance North AmericaInvestments Compliance Manager at QBE North America, Investments Compliance North America
David IbrahimDavid Ibrahim
Application / Service Engineer at Schmoll America Inc. | Burkle North America Inc.Application / Service Engineer at Schmoll America Inc. | Burkle North America Inc.
Malcolm ConeoMalcolm Coneo
Life Insurance Agent at Bankers Life Insurance Company Of AmericaLife Insurance Agent at Bankers Life Insurance Company Of America
SHARON GUERREROSHARON GUERRERO
Logistics Specialist at Army National GuardLogistics Specialist at Army National Guard