Angela Paredes
Salinas,CA
Summary
Dynamic Operations Assistant with a proven track record at Ontrac, excelling in problem-solving and customer support. Demonstrated strong organizational skills and attention to detail, enhancing operational efficiency and compliance. Recognized for improving inventory management and ensuring timely deliveries, contributing to elevated customer satisfaction and seamless workflow.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Assistant
Ontrac
1197 Madison Lane. Salinas, Ca 93907
08.2022 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Ensured compliance with health and safety regulations, conducting regular audits and training sessions for staff.
Bouncer
Giorgios Restaurant/ 201 Nightlife
Salinas, CA
07.2019 - 04.2022
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Arranged and planned comprehensive security plans with [Number]-member security team to provide optimal security coverage of [Type] establishment.
Package Handler
United Parcel Services, UPS
Sunnyvale, Ca
11.2016 - 03.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Delivery Driver/Warehouse Worker
Pacific Coast Battery
Salinas, CA
02.2019 - 09.2021
- Delivered batteries to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Consistently lifted materials weighing as much as 80 pounds.
Education
GED -
North Salinas High School
55 Kip Dr. Salinas, Ca 9390610-1998
Skills
- Positive outlook
- Attention to detail
- Professional and friendly
- Customer support
- Documentation and reporting
- Strong problem solver
- Multitasking Abilities
- Professional and mature
- Organizational skills
Certification
Microsoft Computer Literacy
Languages
Spanish
Limited Working
Timeline
Operations Assistant
Ontrac
08.2022 - Current
Bouncer
Giorgios Restaurant/ 201 Nightlife
07.2019 - 04.2022
Delivery Driver/Warehouse Worker
Pacific Coast Battery
02.2019 - 09.2021
Package Handler
United Parcel Services, UPS
11.2016 - 03.2022
GED -
North Salinas High School